Victorian Gomez
@victoriangomez
Bilingual healthcare operations leader with 10+ years of experience.
United StatesWhat I'm looking for
As a bilingual healthcare operations leader with over a decade of experience, I have honed my skills in care management, project coordination, and team supervision. My journey has been marked by a commitment to improving workflows and implementing digital health solutions that enhance service delivery. I pride myself on being a strong communicator, adept at managing staff performance in fast-paced environments.
In my current role as a Project Coordinator at Private Health Management, I coordinate care logistics and streamline communication among providers, clients, and high-level executives. My previous experience as an Operations Manager at AccentCare allowed me to supervise clinical coordinators and lead process improvements that ensured high-quality patient care. I have successfully managed software implementations at ModMed, guiding users through onboarding and configuration, which has further solidified my expertise in optimizing client outcomes.
Experience
Work history, roles, and key accomplishments
Project Coordinator
Private Health Management
Nov 2020 - Present (4 years 7 months)
Coordinate care logistics and streamline communication with providers, clients, and executives. Oversee provider vetting, scheduling, and CRM documentation, supporting workflow enhancements and resolution.
Project Manager
ModMed
Jan 2024 - Feb 2025 (1 year 1 month)
Managed software implementation for physician practices, guiding users through onboarding, configuration, and deployment. Collaborated with product and training teams, tracked deliverables, and ensured successful go-lives while identifying and mitigating risks.
Operations Manager
AccentCare
Jan 2016 - Nov 2020 (4 years 10 months)
Supervised a team of clinical coordinators, overseeing schedules, performance, and workflow adherence. Led process improvements for authorizations, compliance, and documentation, partnering with teams and resolving escalated service issues.
Care Manager
VillageCare
Jan 2014 - Jan 2016 (2 years)
Managed a panel of 60+ patients, coordinating medical, behavioral, and social service needs. Created individualized care plans, educated patients on navigation, and maintained compliance with program standards.
Education
Degrees, certifications, and relevant coursework
CCCUNY Lehman College
Bachelor of Science, Health Services Administration
Completed coursework focused on healthcare systems, administration, and management. Studied topics including healthcare policy, organizational behavior, and financial management within the health sector.
BCBronx Community College
Associate of Science, Criminal Justice
Pursued studies in the field of criminal justice. Coursework covered areas such as law enforcement, legal procedures, and the justice system.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
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