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Jennifer Stallings

@jenniferstallings

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Experienced healthcare project manager with a focus on client success.

United States

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What I'm looking for

I am looking for a role that fosters collaboration, innovation, and professional growth.

With over a decade of experience in healthcare project management, I have successfully led numerous implementation projects, ensuring alignment with client objectives and organizational goals. My tenure at Athenahealth and Surest has honed my skills in managing complex projects using Agile and Scrum methodologies, allowing me to deliver results that exceed expectations.

I excel in building strong relationships with clients and stakeholders, leveraging my bilingual capabilities to enhance communication and collaboration. My role as a Provider Relations Representative at Peoples Health further developed my expertise in stakeholder management and client relationship management, where I effectively educated providers on key performance indicators and quality measures.

As a critical thinker and problem-solver, I thrive under pressure and am dedicated to continuous improvement. I am passionate about developing user-friendly processes and enhancing operational efficiency, which I believe are essential for delivering high-quality healthcare services.

Experience

Work history, roles, and key accomplishments

Healthcare Implementation Manager

Surest

Oct 2023 - Jan 2024 (3 months)

Coordinated and executed tasks for new and renewing customers in small business. Managed critical tasks such as capturing key group identifiers and validating group documentation. Contributed to the development of a Standard Operating Procedure for implementation workflows.

Project Management Implementation Box Documentation SOP Development Client Management

Senior Project Associate

Athenahealth

May 2022 - Oct 2023 (1 year 5 months)

Managed end-to-end implementation projects of EHR software using Scrum methodology. Provided project management and technical expertise for Revenue Cycle initiatives, ensuring alignment with client objectives and project timelines.

EHR Scrum Methodology Project Management Revenue Cycle Management Client Relationship Management Salesforce Tableau SharePoint Agile Practices

Provider Relations Representative

Peoples Health

Sep 2016 - May 2022 (5 years 8 months)

Served as the primary liaison between providers and the health plan, addressing inquiries and concerns. Built strong relationships with contracted providers and executed large-scale program initiatives to support education on KPIs and Quality Measures.

Relationship Management Quality Data Integrity Communication Skills Project Coordination

Provider Relations Coordinator

Peoples Health

Dec 2013 - Sep 2016 (2 years 9 months)

Enhanced department effectiveness by organizing information and providing management support. Served as the primary point of contact for inquiries and maintained comprehensive department files and records.

Administrative Support Project Management Communication Skills Data Management Team Collaboration

Administrative Assistant, Sales & Marketing

Peoples Health

Jun 2010 - Dec 2013 (3 years 6 months)

Coordinated time-sensitive projects and participated in community outreach events. Provided administrative support to various departments and managed Sales & Marketing phone queue coverage.