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@barbaracamillo
Determined communication graduate with strong customer service skills.
Hi, I’m Barbara Camillo, a 25-year-old communication graduate from Italy. With a bachelor’s degree in Science of Communication from Università di Tor Vergata, I have developed a strong foundation in teamwork, problem-solving, and effective communication. My diverse experiences, including freelance AI training and customer service roles, have honed my ability to adapt quickly and learn efficiently in fast-paced environments.
Throughout my career, I have worked in various customer service positions, including call center roles for Airbnb and Wind, where I managed inbound and outbound communications across multiple languages. My passion for technology and communication drives me to create engaging content and marketing strategies, utilizing skills in copywriting, digital marketing, and web development. I am committed to delivering exceptional service and fostering positive relationships with clients and colleagues alike.
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Work history, roles, and key accomplishments
Freelance
Jan 2024 - Present (1 year 10 months)
Currently engaged in AI training as a freelancer. This role involves contributing to the development and refinement of artificial intelligence models.
Freelance
Jan 2021 - Present (4 years 10 months)
Engaged in copywriting and freelance web development, focusing on creating marketing funnels with emails, landing pages, and website content. This role involved direct marketing and content creation.
Lavoro Flessibile
Jan 2024 - Present (1 year 10 months)
Provided customer service via messages and chat. This role focused on efficient and effective communication to resolve customer inquiries.
Uniser
Jan 2024 - Present (1 year 10 months)
Guided and supervised teenagers traveling internationally, addressing problem-solving challenges related to people and environments. This role involved leadership and crisis management.
Enel Energia
Jan 2023 - Present (2 years 10 months)
Provided outbound call center services for Enel Energia. This role focused on customer engagement and service delivery.
Accademia Britannica
Jan 2023 - Present (2 years 10 months)
Worked as a Dog Sitter, providing care and supervision for dogs. This role required responsibility and attention to animal welfare.
Wind
Jan 2022 - Present (3 years 10 months)
Managed customer service for Airbnb across multiple languages, handling inbound and outbound calls, messages, emails, and chat. This full remote position required strong organizational skills and the ability to stay focused.
O.S.S
Jan 2020 - Present (5 years 10 months)
Worked as an O.S.S. (Operatore Socio Sanitario), providing social and health assistance. This role involved direct care and support.
Degrees, certifications, and relevant coursework
Bachelor's degree, Science of Communication
Studied Science of Communication, focusing on humanistic and linguistic studies, psychology, translation, digital and manual direct marketing, writing, journalism, and communication technologies.
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