Ismael Moutawakil

With over three years of experience in customer service, I pride myself on my creative and determined work ethic. My journey has equipped me with exceptional listening skills and a quick typing ability, which have proven invaluable in assisting customers effectively. I have developed a strong proficiency in using Windows and various communication tools, enabling me to provide top-notch support.

In my role as a customer care representative and virtual assistant at 07ZR, I guided customers through various challenges, including order delays and payment issues. My dedication to resolving these problems has not only enhanced customer satisfaction but also strengthened my problem-solving skills. Additionally, my experience as a salesperson and telemarketer for Casablanca Communication allowed me to exceed appointment-setting goals consistently, achieving over 25 signed contracts per month.