Open to opportunities

Arion Carino

@arioncarino

Message

Empathetic customer-relations professional and content creator driven to help and connect.

Italy

Message

What I'm looking for

I seek a collaborative role where I can use empathy, communication and digital skills to improve customer experience, grow community engagement, and keep learning.

I am an empathetic customer-relations professional and content creator who relocated to Mallorca in 2023 and thrives on helping people and solving problems. I have hands-on experience in customer support, hospitality, and community-building roles, and I bring strong communication and active-listening skills to every interaction.

My background includes remote customer relations for Rituals, hospitality roles as waiter and bartender across multiple venues in Mallorca, and recruiter/digital community work for Smart Gain Community where I managed network marketing operations and team recruitment. I consistently deliver clear written and verbal communication, high performance under pressure, and personalized support to customers and team members.

I am a motivated learner and team player with leadership experience, proven multitasking and organizational ability, and a 30k social media following used to raise awareness on important topics. I seek roles where I can leverage empathy, communication, and digital skills to create great customer experiences and foster engaged communities.

Experience

Work history, roles, and key accomplishments

Customer Relations Ambassador

Rituals

Nov 2025 - Dec 2025 (1 month)

Provided multichannel customer support for primarily Italian and English-speaking customers, resolving complaints and managing order/account inquiries while ensuring timely, policy-compliant compensation and high service quality.

Customer Support Order Management Empathy Written Communication CRM

Recruiter / Community Builder

Smart Gain Community

Feb 2025 - Jun 2025 (4 months)

Managed and promoted network marketing activities, recruited and guided motivated team members, and created social media video content to support growth while using CRM and sales funnels.

Recruitment Network Marketing CRM Marketing And Sales Funnel Communication