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Luca marengo

@lucamarengo

Customer-focused professional with a growing interest in IT and strogn willingness to learn | Transitioning to Remote

Italy
Message

What I'm looking for

Cerco un ruolo a contatto con clienti o studenti, dove contribuire con ascolto attivo, empatia, problem solving e capacità comunicative, continuando a sviluppare le mie competenze in Python.

Curious and adaptable professional with a growing interest in IT and Python. 5 years of customer support experience in a in-person, face to face setting ( 50+ daily inquiries). Developed strong teamwork skills collaborating in a 8-person team and problem solving. Open to opportunities that allow me to learn, contribute and grow.

Experience

Work history, roles, and key accomplishments

OA
Current

Civil Service Operator

OPES APS

Sep 2025 - Present (11 months)

Collaborated with "Stellenbosch University" working a team of 8 operators to create educational projects, supporting and assisting students while developing active listening, empathy, and communication skills. Used English in daily activities.

CS

Car Wash Attendant

Car Wash di Roattino Danilo & C. S.A.S.

Jan 2020 - Aug 2025 (5 years 7 months)

Provided customer interaction and assistance, managed time under stress, coordinated with team members, and demonstrated patience in problem-solving.

Education

Degrees, certifications, and relevant coursework

IV

I.I.S Vallauri

High School Diploma, Applied Sciences

2012 - 2017

Grade: 75

Attended I.I.S Vallauri in Fossano, Italy, graduating with a diploma in Applied Sciences with a grade of 75.

Tech stack

Software and tools used professionally

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