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@bannaqadir
Results-driven Sales Account Manager with 15+ years driving revenue growth and client success.
I am a results-driven Sales Account Manager with over 15 years of experience across administration, account management, and client services, including five years in SaaS, IT, and MSP environments.
I specialize in building trust, translating insights into action, and delivering measurable revenue growth — from increasing monthly recurring revenue 18X to boosting ARR by 30–40% through targeted contract renegotiations.
My approach blends data-driven decision-making with strong cross-functional collaboration; I have reduced issue resolution time by 50% and improved client satisfaction and retention through strategic business reviews and process improvements.
I lead with client advocacy and strategic planning, consistently exceeding sales targets, improving operational efficiency, and empowering teams to deliver exceptional service.
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Work history, roles, and key accomplishments
F12.net
Jun 2023 - Jun 2025 (2 years)
Increased monthly recurring revenue 18x in 3 months through strategic upsells and business re-evaluation; reduced issue resolution time by 50% and improved client satisfaction by 25% via quarterly business reviews.
Managed key restaurant accounts, achieving highest individual revenue growth for 9 months and increasing ARR 30–40% through contract renegotiations; maintained 99% client feedback score and drove market share gains.
Executed sales and account activities, contributing to regional revenue increases and high client retention by signing 150+ clients and improving acquisition by 20%.
Signed 150+ clients in 3 months, driving a 35% regional market share increase and improving client retention through post-sale support and accurate sales record keeping.
Britannia Educational Services and Consultancy
Sep 2019 - Dec 2020 (1 year 3 months)
Directed a team of 35 consultants and implemented administrative systems that boosted student enrollments 200%, increased operational efficiency 50%, and improved client retention 25%.
Britannia Educational Services and Consultancy
Nov 2015 - Sep 2019 (3 years 10 months)
Managed records and reporting processes that improved decision-making time by 30%, reduced processing time 20%, and achieved a 96% customer satisfaction rate.
Degrees, certifications, and relevant coursework
Master of Business Management, Business Management
Completed a Master of Business Management focusing on advanced business and management principles.
Bachelor of Business and Management, Business and Management
Completed a Bachelor of Business and Management covering foundational topics in business administration and management.
Software and tools used professionally
You can contact Banna and 90k+ other talented remote workers on Himalayas.
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