MAMoyomade Ayodele
@moyomadeayodele
Customer-focused digital marketer and customer service professional driving resolution and excellent service delivery.
NigeriaWhat I'm looking for
I am a goal-oriented customer service professional and certified Google Digital Marketer with proven experience resolving customer inquiries, building relationships, and supporting team collaboration to deliver excellent service. I have worked in banking and retail environments where I handled inquiries, processed transactions, and produced sales reports.
I hold a B.Sc. (in progress/completed 2024) and prior HND and ND credentials, and I bring strong communication, customer experience, and reporting skills. I am motivated to learn, grow, and contribute to organizations seeking improved customer satisfaction and operational efficiency.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
United Bank for Africa
Dec 2020 - Present (5 years 1 month)
Respond to customer inquiries and provide feedback on customer service processes to improve resolution efficiency and overall experience.
Sales Assistant
Global Axis Exchange
Jan 2020 - Nov 2020 (10 months)
Communicated product and service information to clients, prepared weekly and monthly sales reports, and managed deposits and client payment balances.
Sales Assistant
Unknown
Sep 2017 - Apr 2018 (7 months)
Captured product photography and drove customer engagement to support product sales and on-site customer service.
Education
Degrees, certifications, and relevant coursework
Bestower International University
Bachelor of Science, General Science
2020 - 2024
Completed a Bachelor of Science program at Bestower International University with focus on foundational and applied coursework.
YTYaba College of Technology
Higher National Diploma, Technical Studies
2017 - 2019
Completed a Higher National Diploma program at Yaba College of Technology focusing on technical and vocational studies.
MPMoshood Abiola Polytechnic
National Diploma, Vocational Studies
2014 - 2016
Completed a National Diploma program at Moshood Abiola Polytechnic with practical and theoretical training.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Social media
Job categories
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