Balkar Lidher

As a dedicated Client and Property Relations Manager at Platinum Custom Homes, I excel in prospecting and qualifying leads, ensuring a seamless connection between clients and account executives. My proactive approach has led to a significant reduction in permit approval timelines, enhancing project initiation efficiency. I pride myself on building strong relationships with clients and stakeholders, which has been instrumental in achieving a 40% qualification rate of incoming leads.

Previously, I honed my customer service skills at Costco Wholesale, where I maintained a remarkable 96% customer satisfaction rate while resolving daily returns and inquiries. My experience as a Teaching Assistant at the University of Windsor further developed my ability to communicate complex concepts effectively, resulting in a 97% positive feedback rate from students. I am passionate about fostering collaborative environments and driving success through strategic planning and execution.