Izzatul Rahman
@izzatulrahman
Motivated college student with strong customer service skills.
What I'm looking for
I am a motivated college student with extensive experience in the service industry, particularly in customer service and real estate. My journey has equipped me with excellent communication skills, attention to detail, and a strong work ethic. I have successfully advised clients on market trends and property evaluations, resulting in numerous successful transactions as a Residential Realtor.
Throughout my career, I have held various roles that have honed my ability to connect with clients and provide exceptional service. From my time as an Assistant Manager at Harvey’s to my role as a Unit Coordinator at McGill University Health Centre, I have consistently demonstrated my commitment to fostering positive relationships and ensuring client satisfaction. My adaptability and problem-solving skills have allowed me to thrive in dynamic environments, making me a valuable asset to any team.
Experience
Work history, roles, and key accomplishments
Residential Realtor
Groupe Sutton-Action
Jan 2024 - Present (1 year 5 months)
Advised clients on market trends, property evaluations, and mortgage options, resulting in successful transactions. Negotiated purchase and sale agreements on behalf of buyers and sellers, ensuring legal compliance and client satisfaction.
Intern
Groupe Sutton-Action
Dec 2023 - Present (1 year 6 months)
Identified potential customers to generate new business opportunities and solicited potential clients through targeted outreach. Consistently maintained a volume of 50+ outbound calls per workday and established long-lasting relationships with clients.
Unit Coordinator/Administrative Agent Class II
McGill University Health Centre
Jul 2023 - Present (1 year 11 months)
Welcomed, guided, and assisted patients, their family members, and visitors, and managed telephone calls and patient inquiries. Assisted with patient admission, discharge, and hospital transfers, and maintained patient records.
Intern
Northeast Mortgages
Jan 2023 - Present (2 years 5 months)
Cultivated and nurtured relationships with a diverse client base, effectively recruiting and managing new clients. Utilized videography skills to create high-quality property tours and compelling property advertisement videos.
Assistant Manager
Harvey’s Decarie
Jun 2021 - Present (4 years)
Delivered exceptional customer service, fostering satisfaction through friendly and efficient interactions. Processed cash transactions with precision and maintained a clean and organized workspace.
Volunteer in Nursing Home
CHSLD Vigi Mont-Royal
Jan 2021 - Present (4 years 5 months)
Developed ideas that saved nurses’ time and earned the trust and appreciation of patients as a reliable source of support. Ensured patients' needs were met promptly in a challenging environment.
Car Detailer
Infinity Gabriel
Jan 2021 - Present (4 years 5 months)
Washed and detailed vehicles to maintain their cleanliness and appeal. Inspected vehicles for any damages or issues and reported them to the appropriate personnel.
Librarian Assistant
North York Central Library
Jan 2016 - Present (9 years 5 months)
Provided valuable assistance and support to the library staff in diverse administrative duties, encompassing meticulous cataloging and proficiently shelving books. Effectively organized a wide range of materials and diligently upheld the pristine cleanliness and impeccable orderliness of the library space.
Team-member
Mountains Sights Community Center
Jan 2014 - Present (11 years 5 months)
Helped team leaders create exciting events and outings for young children. Showed compassion and listened to them, resulting in everlasting bonds.
Education
Degrees, certifications, and relevant coursework
York University
Bachelor of Arts
Pursued a Bachelor of Arts degree. Focused on developing critical thinking and analytical skills through a broad curriculum.
Collège Immobilier du Québec
AEC, Commercial Real Estate
Completed an Attestation d'études collégiales in Commercial Real Estate. Gained specialized knowledge in commercial property transactions, valuation, and market analysis.
Lasalle College
AEC, Residential Real Estate
Obtained an Attestation d'études collégiales in Residential Real Estate. Developed expertise in residential property sales, client relations, and legal aspects of real estate.
Dawson College
D.E.C, Sciences
Completed a Diplôme d'études collégiales in Sciences. Studied foundational scientific principles and methodologies, preparing for further academic pursuits.
École Secondaire Étienne-Brûlé
High School Diploma
Earned a High School Diploma. Completed secondary education requirements.
École Secondaire Lavoie
High School Diploma
Attended École Secondaire Lavoie. Completed secondary education.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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