Looking for a job

Ayoola Ayomide

@ayoolaayomide

Message

I resolve customer inquiries and keep remote operations organised.

Nigeria

Message

What I'm looking for

I'm looking for a customer support or virtual assistant role where I can resolve inquiries, manage workflows and administrative tasks remotely, and help keep operations organised.

I've supported clients and production teams at Jerrólnix Media, helping live-streamed events run smoothly by resolving issues in real time and adapting to changing requirements.

With experience in administrative support, records management, and information requests, I use Zendesk, HubSpot, Trello, and Google Workspace to manage customer workflows, schedules, correspondence, and documentation accurately.

Experience

Work history, roles, and key accomplishments

Administrative Assistant (NYSC)

3 Battalion Army Day Secondary School

Jan 2025 - Dec 2026 (1 year 11 months)

Served as point of contact for visitors and staff at the base museum, responding to inquiries and requests professionally. Managed documentation and record-keeping with a high level of accuracy, in line with heritage and archival preservation standards.

Visitor Services Documentation Record keeping Archival Standards

Production Assistant

Jerrólnix Media

Jan 2023 - Dec 2024 (1 year 11 months)

Coordinated with production teams and clients to ensure smooth execution of live-streamed events, resolving issues in real time. Communicated clearly under time pressure and adapted quickly to changing requirements during live broadcasts.

Event Coordination Client Communication Problem Solving Adaptability

Industrial Training Intern

School Library & Media Centre, University of Ibadan

Jan 2023 - Dec 2023 (11 months)

Assisted students and academic staff with reference and information requests, resolving queries accurately and efficiently. Maintained organised records and resources, ensuring quick and reliable access to information.

Reference Services Information Management Record keeping Customer Service