Oreoluwa Araromi
@oreoluwaararomi
I resolve customer inquiries and keep remote administrative workflows running smoothly.
NigeriaWhat I'm looking for
I've supported customers, parents, students, and prospective families for over five years, resolving inquiries, following up on concerns, and communicating clearly across phone, in-person, and digital channels.
At Strong Tower Academy, I served as a key contact for families and students while supporting documentation, coordination, and day-to-day administration. I built trust through patient, empathetic communication and adapted support to individual needs.
Most recently at Afriment Nigeria, I maintained customer records, responded to requests, coordinated remote tasks, and used CRM and digital productivity tools to keep work organized and accurate.
Experience
Work history, roles, and key accomplishments
Virtual Assistant/ Customer Support Intern
Afriment Nigeria
Jun 2025 - Jul 2025 (1 month)
Provided customer and administrative support, responding to inquiries and maintaining customer records using CRM tools. Conducted follow-ups and supported remote workflows.
Administrative and Customer Support
Strong Tower Academy
May 2019 - Jul 2024 (5 years 2 months)
Served as a key point of contact for parents and students, handling inquiries and building relationships. Supported school administration with documentation and coordination.
Administrative Intern | Laboratory Assistant
Obafemi Awolowo University Teaching Hospitals Complex
Nov 2012 - Oct 2013 (11 months)
Provided administrative support through data entry, documentation, and record management. Maintained confidentiality and supported daily operations.
Education
Degrees, certifications, and relevant coursework
Airtable
Airtable Administrator Certification, Airtable Administration
2026 - 2026
Earned the Airtable Administrator Certification in February 2026.
Digital Witch Community
In-Demand IT Skills, IT Skills
2025 - 2025
Completed the In-Demand IT Skills course in April 2025.
Afriment Nigeria
Virtual Assistant / Customer Support Internship Certificate, Virtual Assistant / Customer Support
2025 - 2025
Completed the Virtual Assistant / Customer Support Internship Certificate in July 2025.
Nobel Learning PBC
Internship Fundamentals Certificate, Internship Fundamentals
2025 - 2025
Completed the Internship Fundamentals Certificate in September 2025.
Adekunle Ajasin University
Bachelor of Science, Microbiology
Bachelor of Science in Microbiology from Adekunle Ajasin University, Akungba-Akoko, Ondo State, Nigeria.
Witty Automation Academy
CRM & Workflow Automation, CRM & Workflow Automation
2026 - 2026
Completed the CRM & Workflow Automation course in April 2026.
Jobberman
Executive Virtual Assistance Course, Executive Virtual Assistance
2026 - 2026
Completed the Executive Virtual Assistance Course in May 2026.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Salary expectations
Job categories
Skills
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