Open to opportunities

Rukayah Mohammed

@rukayahmohammed

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Administrative Assistant and customer support specialist focused on organized remote operations.

Nigeria

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What I'm looking for

I’m looking for a remote-friendly role where I can manage administrative operations, support customers across online channels, and maintain accurate records. I value organized teams, clear processes, and opportunities to improve operational efficiency.

I’m a detail-oriented Administrative Assistant with experience supporting daily administrative operations, customer communication, and accurate digital record management. In past roles, I handled customer documentation such as invoices and financial records, while maintaining organized digital and physical filing systems for fast retrieval.

I’ve also coordinated schedules and training sessions, communicating through digital and in-person channels to ensure smooth execution. From maintaining staff and participant records to managing student attendance and reporting, I focus on multitasking, attention to detail, and efficient remote/team-based collaboration to keep operations running reliably.

Experience

Work history, roles, and key accomplishments

Corps Member (NYSC)

Sunflower Preparatory Montessori School

Jan 2022 - Jan 2023 (1 year)

Managed student records and monitored attendance data to support school operations. Communicated with students and staff and maintained accurate documentation and reporting.

Student Records Management Attendance Reporting Documentation Reporting Communication Multitasking Attention To Detail

Director of Training (Leadership Role)

JCIN University of Ilorin

Jan 2021 - Jan 2022 (1 year)

Coordinated and communicated with members through digital platforms and in-person channels. Organized and scheduled training sessions, managed participant records, tracked engagement data, and collaborated to improve operational efficiency.

training coordination Scheduling Communication Team Collaboration Data Management

Administrative Assistant

Quick Penny Nigeria Limited

Jan 2015 - Jan 2017 (2 years)

Managed daily administrative operations to support smooth workflow across departments. Handled customer documentation (invoices and financial records), maintained filing systems, and assisted with customer/inquiry support and scheduling tasks.

Administrative Support Office Management Customer Service Data Entry Record keeping Scheduling Excel PowerPoint Communication

Administrative Intern (SIWES)

Institute of Agricultural Research & Training

Jan 2019 - Present (7 years 6 months)

Supported administrative duties including maintaining and updating staff databases with accuracy. Assisted with data entry and departmental documentation, helped coordinate research project administration, and ensured proper file and record organization.

Data Entry Documentation Record keeping File Organization Administrative Coordination

Academic Workshop Leader

Students' Union

Served as an academic workshop leader for the Students’ Union.

Welfare Officer

Community Development Service (CDS)

Served as Welfare Officer for the Community Development Service (CDS).

Team Member – Back to School

JCIN

Served as a team member for the JCIN Back to School project.

Education

Degrees, certifications, and relevant coursework

University of Ilorin

Bachelor of Science, Industrial Relations and Personnel Management

Activities and societies: Team Member – Back to School Project (JCIN); Academic Workshop Leader – Students’ Union; Welfare Officer – Community Development Service (CDS).

Earned a B.Sc. in Industrial Relations and Personnel Management at the University of Ilorin.