Ayanwale Ayansola
@ayanwaleayansola
Customer-focused banking and marketing professional delivering measurable service and sales results.
NigeriaWhat I'm looking for
I am a detail-oriented banking and marketing professional with hands-on experience in cash handling, customer service, and product promotion across retail banking and call center environments.
I have processed deposits, withdrawals, transfers, and loan payments while maintaining accurate financial records and adhering to regulatory and internal controls.
I have also developed and executed marketing and sales initiatives that increased customer engagement and supported branch performance, consistently meeting sales and service targets.
I bring strong communication, negotiation, CRM knowledge, time-management, and teamwork skills, and I am committed to improving customer satisfaction and delivering measurable results.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Genting International
May 2023 - Jul 2024 (1 year 2 months)
Handled customer inquiries, complaints, and transactions, improving resolution times and maintaining detailed records to support high customer satisfaction.
Call Centre Agent
Nodrote Venture
Oct 2021 - Dec 2022 (1 year 2 months)
Answered inbound and handled outbound calls, provided product and policy information, met performance targets, and escalated complex issues to supervisors.
Cashier Teller
Ecobank Plc
Jan 2019 - Jan 2021 (2 years)
Processed cash deposits, withdrawals and transfers, reconciled tills and prepared end-of-day reports while ensuring compliance with internal controls and fraud detection procedures.
Marketing Executive
Access Bank Plc
Jan 2017 - Jul 2019 (2 years 6 months)
Promoted banking products, built customer relationships, assessed financial needs, and met sales targets to drive product uptake and customer engagement.
Education
Degrees, certifications, and relevant coursework
Grace Polytechnic, Lagos
Higher National Diploma, Accounting
2020 - 2022
Completed a Higher National Diploma in Accounting focusing on practical and theoretical accounting principles and financial record management.
Grace Polytechnic, Lagos
National Diploma, Accounting
2016 - 2018
Completed a National Diploma in Accounting covering foundational accounting practices and bookkeeping skills.
Ebhis International Model College, Ikotun, Lagos
Senior Secondary Certificate Examination, Secondary Education
2006 - 2012
Completed Senior Secondary Certificate Examination with general secondary education preparing for tertiary studies.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
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