Jabiru Sani
@jabirusani
Customer service professional with extensive banking experience.
What I'm looking for
I am a dedicated customer service professional with a strong background in banking, having worked at Access Bank PLC as a Customer Service and Cash Transaction Officer. My experience has equipped me with exceptional interpersonal skills and a commitment to enhancing customer satisfaction. I thrive in dynamic environments where I can leverage my skills to contribute to organizational success.
Throughout my career, I have managed daily customer interactions, ensuring high levels of satisfaction while addressing inquiries and complaints efficiently. My role as a Cash Transaction Officer involved executing cash transactions with precision, maintaining accuracy, and adhering to bank policies. I have also excelled in promoting and selling various bank products, consistently achieving and surpassing sales targets through effective product knowledge and customer engagement.
Experience
Work history, roles, and key accomplishments
Customer Service Officer
Access Bank PLC
Jan 2020 - Apr 2023 (3 years 3 months)
Managed daily customer interactions at Access Bank, ensuring high customer satisfaction. Executed cash transactions accurately and promoted various bank products, achieving sales targets through effective communication and product knowledge.
Education
Degrees, certifications, and relevant coursework
Kaduna State University
Bachelor of Science, Sociology
2014 - 2018
Studied Sociology, focusing on social behavior, institutions, and the development of societies. Engaged in various projects and research that enhanced understanding of social dynamics.
Government Rural Boarding Secondary School
Secondary School Certificate
2007 - 2013
Completed secondary education with a focus on general studies, preparing for higher education and personal development.
United Primary School, Kurmin-Mashi
First School Leaving Certificate
2002 - 2007
Achieved First School Leaving Certificate, laying the foundation for future academic pursuits.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Jabiru ?
You can contact Jabiru and 90k+ other talented remote workers on Himalayas.
Message JabiruFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
