ganiyat adewunmi

I’m an experienced banking professional with over 15 years at Access Bank, specializing in customer service, cash operations, and customer relationship management. I’m known for handling financial transactions accurately while building trustworthy relationships and solving issues calmly and effectively.

As a Teller Operator (2020–Present), I process daily cash transactions including deposits, withdrawal and transfer, while maintaining high accuracy in cash balancing. I ensure compliance with banking policies and security procedures, and I provide professional customer service while resolving transaction issues.

From 2016 to 2020 as a Customer Relationship Officer, I built and maintained strong relationships with customers and promoted bank products and services to meet sales targets. I also handled customer complaints and ensured quick resolution, supporting branch growth through excellent customer engagement.

Earlier, as a Customer Service Officer (2010–2016), I attended to customer inquiries and provided banking information, assisted with account opening and documentation, and managed front desk operations. I bring strong integrity, time management, and problem-solving to every interaction, with a willingness to learn and adapt to new roles.