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Oluchi AmaonyeOA
Open to opportunities

Oluchi Amaonye

@oluchiamaonye

Experienced banker with a strong focus on customer service.

Nigeria
Message

What I'm looking for

I am looking for a role that values customer service excellence and offers opportunities for professional growth.

I am a competent customer relations personnel with solid experience in dynamic and fast-moving financial environments. My expertise lies in office and people management, where I have consistently demonstrated my ability to win customer satisfaction and resolve client conflicts effectively. I pride myself on leading teams to achieve high performance and ensuring compliance with all banking procedures.

In my current role as a Cash Officer at Zenith Bank, I monitor inter-branch cash movements, supervise cash sorting activities, and ensure the day-to-day maintenance and availability of cash. My previous experience as a Teller has equipped me with the skills to handle financial transactions with a high level of privacy and confidentiality, while also promoting the bank's services and products. I am passionate about delivering exceptional customer service and continuously improving operational efficiency.

Experience

Work history, roles, and key accomplishments

ZB
Current

Cash Officer

Zenith Bank

Jan 2025 - Present (7 months)

Monitored inter-branch cash movement and supervised cash sorting activities. Administered cash and vault operations, ensuring compliance with rules and procedures.

ZB

Teller

Zenith Bank

Jan 2022 - Mar 2025 (3 years 2 months)

Handled diverse customer financial transactions including deposits, withdrawals, and transfers while maintaining strict confidentiality. Promoted the bank's services and products, contributing to customer engagement.

FW

Marketer

FrieslandCampina WAMCO

Mar 2021 - Sep 2021 (6 months)

Promoted products and created public awareness, consistently meeting and exceeding daily sales targets. Gathered valuable public feedback to inform marketing strategies.

WI

Assistant Supervisor

Webnet Computer Training Institute

Sep 2020 - Jan 2021 (4 months)

Managed customer inquiries, calls, and complaints, providing detailed information on available discounts. Supervised daily institute activities to ensure smooth operations.

TA

Brand Promoter

Tequila Advertising Agency

Jan 2018 - Dec 2019 (1 year 11 months)

Generated reports on customer interest levels and gathered public views on products. Promoted products and distributed samples to identify new sales opportunities.

Education

Degrees, certifications, and relevant coursework

OU

Olabisi Onabanjo University

B.SC, Banking and Finance

2014 - 2018

Studied Banking and Finance at Olabisi Onabanjo University. Gained comprehensive knowledge in financial principles and practices.

CI

Command Day Secondary School Ikeja

Senior Secondary Certification Examination, General Studies

2006 - 2012

Completed secondary education at Command Day Secondary School Ikeja. Acquired foundational knowledge across various subjects.

ES

Ebenezer Montessori School

First Leaving School Certificate, General Studies

2001 - 2005

Attended Ebenezer Montessori School, Lagos State. Completed primary education and developed fundamental academic skills.

Tech stack

Software and tools used professionally

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Oluchi Amaonye - Cash Officer - Zenith Bank | Himalayas