aduba evelyn nchedo - Front Desk Teller - Access Bank Plc | Himalayas
aduba evelyn nchedoAN
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aduba evelyn nchedo

@adubaevelynnchedo

Dedicated customer service professional with strong communication skills.

Nigeria
Message

What I'm looking for

I am seeking a role that allows me to leverage my customer service skills in a dynamic environment, with opportunities for growth and development.

I am a dedicated customer service professional with over seven years of experience in the banking sector. My journey began at Diamond Bank Plc, where I honed my skills as a Cash Services Representative, ensuring accurate cash handling and customer satisfaction. This role laid the foundation for my career, allowing me to develop a keen attention to detail and a strong customer-focused approach.

At Access Bank Plc, I further expanded my expertise as a Front Desk Teller. I was responsible for cashing cheques, processing deposits, and cross-selling banking products. My commitment to meeting daily targets, particularly in activating the Mobile Banking App and opening new accounts, reflects my drive to see tasks through to completion. I am enthusiastic about delivering exceptional service and building lasting relationships with clients.

Experience

Work history, roles, and key accomplishments

AP

Front Desk Teller

Access Bank Plc

Feb 2013 - Dec 2020 (7 years 10 months)

Responsible for cashing cheques, issuing withdrawals, and accurately recording cash and cheque deposits. Successfully met daily targets for Mobile Banking App activations and new account openings.

DP

Cash Services Representative

Diamond Bank Plc

Sep 2009 - Aug 2010 (11 months)

Confirmed and received cash deposits, ensuring all cash received was correctly counted and recorded. Gained valuable experience in cash management and reconciliation.

Education

Degrees, certifications, and relevant coursework

FN

Federal Polytechnic Nekede

HND, Accounting

Completed a Higher National Diploma in Accounting, gaining foundational knowledge in financial principles and practices. Developed skills in managing financial records and understanding economic concepts relevant to business operations.

Tech stack

Software and tools used professionally

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