I’m a Customer Service Representative with 6+ years of experience supporting clients across email, phone, live chat, and social media. I communicate clearly and promptly, and I work equally well independently or on a team.
I’ve consistently exceeded productivity targets, improved response times and service consistency through mentoring and process improvements, and supported retention and upselling with strong product knowledge. I also turn customer feedback into insights that drive operational changes.
I’m adaptable, analytical, and committed to service excellence, and I’m looking to bring my skills to a forward-thinking team
