Open to opportunities

Ibukun Shobola

@ibukunshobola

Message

Dynamic customer service professional with a focus on client satisfaction.

Nigeria

Message

What I'm looking for

I am looking for a role that values customer satisfaction and offers opportunities for growth.

I am a dynamic and results-driven Customer Service Professional with over 2 years of experience in fast-paced environments. My ability to handle customer inquiries and resolve issues has consistently ensured satisfaction through personalized service delivery. I pride myself on building strong relationships and adapting to evolving customer needs, which has resulted in increased customer loyalty and retention.

Throughout my career, I have successfully reduced escalated complaints and achieved significant increases in repeat customers by delivering consistent, high-quality service. My proficiency in CRM tools and Microsoft Office Suite, combined with my strong communication and problem-solving skills, has enabled me to enhance the customer experience and drive company goals effectively.