Loading...
Loading...
Himalayas
About usHimalayas PlusCommunityTech stackEmployee benefitsTerms and conditionsPrivacy policyContact usFor job seekers
Create your profileBrowse remote jobsDiscover remote companiesJob description keyword finderRemote work adviceCareer guidesJob application trackerAI resume builderResume examples and templatesAI cover letter generatorCover letter examplesAI headshot generatorAI interview prepInterview questions and answersAI interview answer generatorAI career coachFree resume builderResume summary generatorResume bullet points generatorResume skills section generator© 2025 Himalayas. All rights reserved. Built with Untitled UI. Logos provided by Logo.dev. Voice powered by Elevenlabs Grants
Join the remote work revolution
Join over 100,000 job seekers who get tailored alerts and access to top recruiters.
@ibukunshobola
Dynamic customer service professional with a focus on client satisfaction.
I am a dynamic and results-driven Customer Service Professional with over 2 years of experience in fast-paced environments. My ability to handle customer inquiries and resolve issues has consistently ensured satisfaction through personalized service delivery. I pride myself on building strong relationships and adapting to evolving customer needs, which has resulted in increased customer loyalty and retention.
Throughout my career, I have successfully reduced escalated complaints and achieved significant increases in repeat customers by delivering consistent, high-quality service. My proficiency in CRM tools and Microsoft Office Suite, combined with my strong communication and problem-solving skills, has enabled me to enhance the customer experience and drive company goals effectively.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Work history, roles, and key accomplishments
Top of the Mountain
Jul 2024 - Dec 2024 (5 months)
Successfully reduced escalated complaints by 18% while achieving a 30% increase in repeat customers through high-quality service. Managed customer transactions and implemented a customer contact management system, improving response time and reducing data discrepancies.
Digital Talent Hub
May 2023 - Mar 2024 (10 months)
Acted as the first point of contact for online clients, providing timely assistance and handling inquiries. Collaborated with internal teams to streamline service delivery and boosted customer satisfaction scores.
Success Drives Global Consult
May 2023 - Jan 2024 (8 months)
Provided customer support via digital platforms, addressing inquiries and delivering tailored solutions. Managed transactions and implemented a client database system, improving response time and client retention.
Get One Health School Club
Apr 2022 - Dec 2022 (8 months)
Engaged with students to raise awareness about One Health topics and provided online support. Improved response efficiency and contributed to increased student engagement through proactive communication.
Degrees, certifications, and relevant coursework
Masters, Environmental Chemistry
2023 - 2025
Bachelor of Science in Education, Chemistry
2015 - 2020
Nigeria Certificate in Education, Education
2013 - 2015
Software and tools used professionally
You can contact Ibukun and 90k+ other talented remote workers on Himalayas.
Message IbukunAdejoke Oluwafemi
Customer Support/Fulfillment Officer, Vendor Credit
Peace Kalu
Sales Manager / Customer Service Rep, Konga Online Shopping Ltd
Divine Umeizu
Customer Support Representative, Remote
Awwal Muhammed Aliyu
Customer Relations Officer, The Deenway Academy
ODUNAYO ODEDEJI
Customer Service Representative, Opay NG
Chinelo Chikezie
Customer Support / Virtual Assistant, Freelance
Editi Ekong
Virtual Assistant, International Educational and Commercial Consultancy
Gabriel Ogunlana
Customer Agent, Lika Global Inc
Yetunde Olutunji
Administrative Assistant, IStudyWorld
Omolabake Tomiwa Esho
Customer Service Representative, FoodCo Nigeria Ltd