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Audrey Mae Nepomuceno

@audreymaenepomuceno

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Executive Assistant who streamlines workflows with automation and AI for fast-paced teams.

Philippines

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What I'm looking for

I’m looking to support leadership in a fast-paced environment—streamlining operations, managing calendars and projects, and using AI automation to reduce workload while improving content, communication, and execution.

I’m a detail-oriented Executive Assistant with over 8 years of experience across administrative support, sales, transcription, and customer service. For the past year, I’ve focused on executive assistance in a fast-paced venture capital environment, supporting leadership through strong calendar and workflow management.

I’ve made measurable impact by building a Notion-based pipeline database (saving 5+ hours/week), automating portfolio company news aggregation (reducing manual work by 15%), and coordinating meetings with CEOs and investors. I also create daily social content using Canva, Descript, and ChatGPT, while staying proactive in file organization and high-pressure problem-solving.

Experience

Work history, roles, and key accomplishments

Executive Assistant

Lightning Ventures

May 2024 - Feb 2025 (9 months)

Built a Notion-based pipeline database, saving 5+ hours per week. Automated portfolio news aggregation (15% less manual work) and created daily social content that increased engagement while coordinating executive meetings and organizing 40+ legal files.

Executive Assistance Calendar Management Workflow Automation Notion Make.Com Zapier Social Media Content Creation Meeting Coordination Document Management AI Tooling

Sales Representative

Quantrics Enterprises Inc.

Oct 2023 - Apr 2024 (6 months)

Resolved customer concerns related to billing and service upgrades. Pitched new services to increase revenue and improve customer retention.

Customer Service Billing Support Service Upselling Sales Pitching Customer Retention Client Communication Objection Handling Troubleshooting

Speech Transcriptionist

TaskUs Inc.

Feb 2021 - Apr 2023 (2 years 2 months)

Delivered high-accuracy (98%) audio/video transcription under strict deadlines. Supported special tasks to help improve transcription guidelines.

Audio Video Transcription Quality Assurance Attention To Detail Data Verification Time Management

Back Office Representative

Quantrics Enterprises Inc.

Jul 2017 - Nov 2020 (3 years 4 months)

Handled escalated customer concerns requiring advanced troubleshooting and root-cause analysis. Implemented process improvements and mentored new team members through training.

Troubleshooting Root Cause Analysis Process Improvement Customer Support Mentoring Training Delivery Problem Solving