Jaypee Eusebio

I’m a highly organized, results-driven Executive Assistant with a strong background in senior leadership support, stakeholder coordination, and high-volume calendar management. I optimize executive operations with an emphasis on speed, accuracy, and calm execution.

In my recent role, I supported senior leadership by managing high-volume calendars and aligning international stakeholders, coordinating 20+ weekly cross-functional meetings with 100% International Time Zone Alignment agenda coverage. I also managed end-to-end travel logistics using Ramp and Amex, reducing turnaround time by 40%.

Before that, I built strong customer-focused operations experience as a Customer Service Representative, resolving 50+ complex billing and account disputes weekly while maintaining a 98% customer satisfaction rating in multi-channel environments. I handled 50 critical escalations monthly and strengthened issue investigation and follow-through through high-volume email inbox management.

I also bring creative and media workflow skills—Short-Form Video Editing (Reels & TikToks) with CapCut & DaVinci Resolve, including trending audio/content analysis, captions/subtitles formatting, and color grading/visual correction. Across roles, I’m driven to reduce administrative turnaround (40%) and keep processes running smoothly.