Open to opportunities

Asia Hundley

@asiahundley

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Experienced Customer Success Manager specializing in HR technology and SaaS sales.

Spain

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What I'm looking for

I seek a dynamic role in a growth-oriented company that values innovation and collaboration, where I can leverage my expertise in HR technology and sales to drive success.

I am a seasoned Account Manager with proven expertise in HR technology and SaaS sales, adept at managing SMB and enterprise client accounts across diverse regions including the Americas, EMEA, and APAC. My experience in international start-ups has honed my ability to create strategic sales and customer success plans that foster strong relationships with executive buyers, consistently exceeding sales targets and driving renewals and upsells.

At CUBRO, I support clients in designing custom kitchen and living space solutions, managing the full sales cycle from initial inquiry to closing deals. Previously, I successfully managed a portfolio of contract renewals at OneTrust, achieving a remarkable 100% renewal rate while exceeding KPIs. My role at Protocol Labs involved advising leadership on global employment strategies, showcasing my ability to navigate complex negotiations and operationalize employment solutions across multiple countries.

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Experience

Work history, roles, and key accomplishments

Current

Account Manager

Current

CUBRO

Apr 2024 - Present (1 year 7 months)

As an Account Manager, I support clients in designing custom kitchen and living space solutions, manage the full sales cycle, and collaborate with design experts to ensure project timelines and expectations are met.

Client Management Project Management Sales Cycle Management Cross Functional Collaboration Customer Success

Renewals Associate

OneTrust

Oct 2023 - Jan 2024 (3 months)

Managed a portfolio of contract renewals, demonstrating SaaS product knowledge and navigating complex negotiations, while exceeding KPIs by renewing 100% of ARR on time.

Contract Negotiation Portfolio Management KPIs Customer Relationship Management

Partnership Success Manager

Protocol Labs

Aug 2022 - Jan 2023 (5 months)

Advised leadership on onboarding and renewing contracts with employment partners, managed the launch of the company’s first independent foreign entity, and streamlined international benefits planning.

Contract Management International Benefits Operational Management

International Development Advisor

Velocity Global

Nov 2021 - Sep 2022 (10 months)

Owned the end-to-end sales cycle for global employment solutions, exceeded targets significantly in the first month, and leveraged consultative selling for statutory employment requirements.

Sales Cycle Management Consultative Selling Global Employment Solutions

Customer Success Manager

ShieldGEO

Oct 2018 - Oct 2021 (3 years)

Advised clients on global employment best practices, orchestrated the sales cycle, and led cross-functional collaboration to enhance employee experience and operational efficiencies.

Cross Functional Collaboration HR Compliance

Resolution Specialist

HomeSelect

Oct 2017 - Jun 2018 (8 months)

Facilitated resolutions for urgent maintenance incidents in rental properties, coordinating solutions with technicians and service providers for local and international clients.

Coordination Client Communication Problem Solving

Communications Lead

DIRECTV

Jul 2015 - Jul 2016 (1 year)

Developed sales content for multiple business lines impacting thousands of call center agents, collaborated with various teams to ensure effective business outcomes, and handled Spanish-language translations.

Content Development Sales Strategy Team Collaboration Translation