Oksana Nikulushkina
@oksananikulushkina
Account Manager with 16+ years driving US/EU client retention, upsells, and long-term revenue growth.
SpainWhat I'm looking for
I’m an Account Manager with 16+ years of B2B/B2C sales and client success experience, managing international accounts across the US and EU. I’m known as a “customer wow champion” for outstanding service, trusted support, and referral-driven new business—while keeping clients engaged through renewals and upsells.
I build structure around the full client lifecycle—onboarding, deal execution, forecasting, KPI tracking, and after-sales support—so revenue keeps moving even during downturns. I’ve closed a $200,000 deal (4x higher than average), maintained $80,000+ monthly sales through retention, and secured repeat orders under competitor pressure, using tools like Salesforce and Freshdesk/Zoho.
Experience
Work history, roles, and key accomplishments
Sales Manager
Careerist
Nov 2025 - Present (6 months)
Guided individuals through personalized tech career consulting and managed the full enrollment cycle, from goal setting and program matching to onboarding and financing solutions. Improved conversion rates by aligning candidate goals with tailored career paths and ensured high satisfaction through clear outcomes.
Education
Degrees, certifications, and relevant coursework
Stavropol State University
Bachelor of Arts, Germanic Languages (English & Spanish)
2004 - 2009
Earned a BA in Germanic Languages (English and Spanish), with a focus on English and Spanish for global client communication.
Tech stack
Software and tools used professionally
Availability
Location
SpainAuthorized to work in
Job categories
Skills
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