Zakaria Ramy

I am a multilingual customer success professional with over 10 years of experience supporting international clients in high-pressure environments. I bring a proactive attitude, strong stakeholder trust, and a results-driven approach to client relationships.

I have led onboarding, training, and continuous engagement efforts to improve product adoption, manage renewals, and identify upsell opportunities. I have a proven track record of improving client retention and opening new markets while negotiating better terms with vendors and partners.

My background includes long-term roles coordinating international assistance and procurement, where I managed service agreements, controlled operational costs, and built partner relationships across regions. I combine commercial acumen with hands-on operational experience to deliver measurable improvements.

I am seeking a new chapter in a dynamic, international environment with growth opportunities and cross-functional collaboration. I adapt quickly, welcome up to 40% travel, and focus on measurable outcomes and continuous improvement.