Estefania Quintana

I’m an account management, partnerships, and customer success professional with 10+ years of experience helping SMB and enterprise teams solve the challenges that block growth. I focus on identifying what’s really stopping adoption, aligning stakeholders around outcomes, and turning that clarity into measurable revenue and retention results.

In my most recent role, I managed the full sales cycle for a portfolio of SaaS solutions and closed deals within a focused timeline, while building a consistent pipeline through proactive outreach and market research. I routinely met and exceeded monthly sales targets, ran high-impact demos and negotiations with key decision-makers, and used CRM tools to forecast accurately, collaborate cross-functionally, and support efficient onboarding and retention.

Previously, I managed marketplace host accounts at scale, driving portfolio growth through optimization strategies and increasing bookings through proactive engagement. I’ve also led hospitality-focused corporate sales, closing meaningful contract value while improving forecasting accuracy and accelerating deal cycles—always staying accountable to KPI delivery.

On the customer success side, I’ve supported 100+ SMB accounts, boosting ARPU, reducing churn through structured business reviews, and increasing product adoption through targeted collaborations. I bring a pragmatic, consultative ethos to every stage—pipeline, contracts, onboarding, and lifecycle optimization—so accounts don’t just buy, they succeed.