Jeanny Morales

I’m a results-driven Sales & Customer Success professional with 3+ years closing international deals in high-volume multilingual environments. I combine B2B contract negotiation with hands-on expertise in CRM, digital marketing, and data analysis to drive measurable conversion and retention.

In international sales and reservations, I managed end-to-end bookings and sales in English, Italian, and Spanish, consistently ranking among top performers. I used Salesforce and HubSpot to track leads, run the sales pipeline, and improve conversion rates, while resolving complex flight changes and incidents with strict SLA compliance—delivering premium customer experience across inbound and outbound channels.

Earlier, as a B2B Contract Negotiation & Client Relations specialist, I drafted and negotiated complex corporate contracts to ensure compliance across multiple jurisdictions, while building long-term relationships and handling high-stakes disputes. I’m now focused on remote-first Sales, Revenue Operations, or Customer Success roles at international companies, supported by ongoing AI for Business and Business Intelligence certification work.