Open to opportunities

Ashley Delgado

@ashleydelgado

Message

I am a healthcare operations and administrative specialist driving efficient patient services.

United States

Message

What I'm looking for

I am seeking a healthcare operations role where I can optimize patient workflows, apply scheduling and IT skills, collaborate cross-functionally in a supportive culture, and grow toward increased leadership responsibility.

I am a healthcare operations and administrative professional with experience coordinating exams, managing full exam cycles, and handling data entry across platforms like Updox and ShareFile. I have coordinated executive calendars, organized meetings and travel, managed patient scheduling and insurance updates, and supported MyChart projects. Earlier, I provided desktop support and network administration as an Information Technology Specialist.

I take initiative to streamline processes, resolve operational issues collaboratively, and bring strong scheduling, project management, and technical skills to improve patient and provider workflows.

Experience

Work history, roles, and key accomplishments

Operations Coordinator

Mobile Health

Oct 2024 - Jun 2025 (8 months)

Coordinated and curated exams across partnered sites, managing full exam lifecycle and resolving network issues to ensure protocol compliance; performed data entry in Updox and ShareFile and handled inbound site inquiries.

Scheduling Updox Data Entry Issue Tracking Customer Support CAQH Zoom

Medical Administrative Secretary

Mount Sinai Hospital

Dec 2022 - Aug 2024 (1 year 8 months)

Managed the director's calendar, travel, and confidential correspondence while preparing reports, agendas, and meeting minutes to improve scheduling and coordination across programs.

Calendar Management Scheduling Microsoft Office Travel Coordination Meeting Minutes Confidentiality

Patient Coordinator

Mount Sinai Hospital

Dec 2019 - Dec 2022 (3 years)

Greeted and scheduled patients, updated insurance and demographics, managed high-volume switchboard calls, and supported MyChart rollout to streamline access and authorization processes.

Customer Service Scheduling Insurance Verification MyChart Data Entry Authorization

Information Technology Specialist

US Army National Guard

Jan 2018 - Jan 2021 (3 years)

Provided desktop and network support by diagnosing and resolving workstation OS, application, and hardware issues, configuring systems, and delivering user instruction to maintain operational readiness.

Desktop Support Windows OS Network Administration System Configuration User Training