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Tanasia williams

@tanasiawilliams1

I coordinate complex healthcare workflows, patient access, and cross-functional operations across New York academic medical centers.

United States

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What I'm looking for

I'm seeking healthcare program or operations work where I can coordinate complex workflows, improve patient access, resolve operational barriers, and support cross-functional clinical teams.

I'm currently coordinating 30+ breast imaging and diagnostic cases weekly at Memorial Sloan Kettering, supporting scheduling, documentation, patient access, and communication across radiologists, clinical teams, and patients.

I coordinate Second Opinion and Breast Imaging Rapid Access Consultation Clinic services, track recommendations and follow-up requirements, and escalate barriers that could affect timely evaluation and continuity of care.

Previously at Columbia Doctors, I managed surgical and specialty-care workflows for three providers and supported access for approximately 150–200 appointments each week. I also trained and mentored four Practice Associates on Epic, scheduling workflows, documentation requirements, and patient service standards.

Across NYU Langone Health and Mount Sinai Hospital, I've supported high-volume cardiology and hospital operations through scheduling, referrals, medical records, diagnostic testing, workflow tracking, and responsive coordination for patients, providers, and internal teams.

Experience

Work history, roles, and key accomplishments

Current

Radiology Service Assistant

Current

Memorial Sloan Kettering

Dec 2024 - Present (1 year 9 months)

Coordinates 30+ breast imaging and diagnostic cases weekly, managing complex workflows, patient access, scheduling, and communication across clinical teams. Facilitates timely evaluation and imaging review for patients with urgent diagnostic concerns.

Program Coordination Patient Access Scheduling Documentation Epic EMR Communication Skills Workflow Management

Practice Associate Team Lead

Columbia Doctors

Dec 2021 - Oct 2024 (2 years 10 months)

Coordinated surgical and specialty-care workflows for 3 providers, managing procedure requests, appointments, diagnostic testing, and pre- and post-operative activities. Managed patient access for 150-200 appointments weekly and served as escalation point for complex issues.

Surgical Coordinator Patient Access Scheduling Insurance Verification Prior Authorizations Referrals Training Mentorship Epic EMR Problem Solving

Medical Secretary

NYU Langone Health

Jul 2019 - Dec 2021 (2 years 5 months)

Supported daily administrative operations for a high-volume cardiology practice, coordinating scheduling, patient access, documentation, and referrals for 2 cardiologists. Maintained patient information and resolved workflow issues within Epic.

Administrative Support Scheduling Patient Access Documentation Referrals Epic EMR Communication Skills Time Management

Office & Scheduling Coordinator

Mount Sinai Hospital

Mar 2017 - Jul 2019 (2 years 4 months)

Coordinated patient access, scheduling, and administrative activities while serving as a liaison between patients, providers, and hospital departments. Managed appointment requests, medical records, and follow-up activities.

Patient Access Scheduling Medical Records Documentation Communication Skills Problem Solving Confidentiality