Open to opportunities

arya wangsa

@aryawangsa

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Creative professional in the hospitality industry

Indonesia

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What I'm looking for

Seeking to leverage my skills and experience to drive revenue growth and contribute to the success of a sales team, while delivering excellent customer service and driving business development.

I am a seasoned professional with over two decades of experience in the hospitality industry, skilled in sales, brand development, guest services, and more. I have a strong determination to achieve goals with strategic thinking for business development, and I am experienced in client rapport, strategic initiatives, and employee mentorship and coaching.

I have a proven track record of consistently achieving and surpassing sales targets, and I am adept at building strong client relationships, identifying new business opportunities, and implementing effective sales strategies. I am also skilled in data analysis, budget balancing, and team leadership.

I am a results-driven professional with a strong passion for delivering excellent customer service and driving revenue growth. I am seeking to leverage my skills and experience to drive revenue growth and contribute to the success of a sales team.

Experience

Work history, roles, and key accomplishments

Current

APAC Business Development Specialist

Current

Skytrust

Oct 2023 - Present (2 years 8 months)

Conduct in-depth research on emerging markets and customer needs within the APAC region. Identify new business opportunities and develop strategies to generate leads. Build and maintain relationships with high-potential clients while managing the sales pipeline and exceeding sales targets.

Market Research Business Development Client Relationship Management Sales Strategy CRM Management Lead Generation Digital Marketing Data Analysis Customer Retention

APAC Sales Representative

NextPax

Oct 2023 - Oct 2023 (-1 years 11 months)

Establish and nurture relationships with property management companies and vacation rental owners. Conduct market research and execute sales strategies to promote NextPax's software solutions, ensuring client satisfaction and compliance with industry regulations.

Sales Strategy Market Research Client Relationship Management Customer Support Co Marketing Compliance Management Sales Reporting Negotiation

Global Partnership Manager

Deriv.com

Sep 2021 - Sep 2023 (2 years)

Research and adapt strategies for the Indonesian and Timor Leste markets. Maintain relationships with over 3000 affiliates and implement effective brand strategies while reporting to management and contributing to overall company strategy.

Affiliate Brand Strategy Market Research Relationship Building Reporting Sales Development Strategic Planning Communication Team Collaboration

Area Business Development Manager

OYO Rooms Indonesia

Aug 2019 - Nov 2021 (2 years 3 months)

Responsible for brand recognition and financial growth in the East Java area. Develop client relationships, negotiate contracts, and manage strategic partnerships to drive business growth.

Business Development Client Relationship Management Contract Negotiation Strategic Partnerships Sales Pipeline Management Team Leadership Customer Experience Performance Management Budget Management

Key Account Manager

OYORooms Indonesia

Nov 2020 - Sep 2021 (10 months)

Lead a team to optimize revenue generation across properties. Develop and sustain relationships with key property owners, ensuring client needs are met through effective communication and collaboration with internal teams.

Team Leadership Client Relationship Management Contract Negotiation Communication Reporting Budgeting Stakeholder Engagement Problem Solving Strategic Planning

Assistant General Manager

OYO Rooms Indonesia

Feb 2020 - Aug 2019 (-1 years 6 months)

Manage multiple properties, ensuring financial reporting and customer experience are optimized. Train staff and maintain relationships with property owners to maximize revenue.

Financial Reporting Customer Experience Staff Training Property Management Revenue Relationship Management Inventory Management Team Collaboration Problem Solving

Guest Service Manager

The Balava Hotel

Mar 2016 - Sep 2018 (2 years 6 months)

Develop departmental objectives and manage guest services to ensure high satisfaction. Collaborate with team members to address guest requests and maintain service standards.

Team Management Customer Satisfaction Staff Training Budget Management Quality Control Communication Problem Solving Event Coordination

Sales Manager

The Balava Hotel

Oct 2015 - Jan 2016 (3 months)

Manage sales initiatives and develop relationships with stakeholders to achieve revenue targets. Conduct market analysis and support the hotel's service strategy.