Open to opportunities

arthur reis

@arthurreis

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Product Manager delivering innovative, data-driven solutions for growth.

United States

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What I'm looking for

I am looking for a role that fosters innovation, collaboration, and growth opportunities.

I am a product leader with over 5 years of experience in owning end-to-end product strategy and delivery across B2C SaaS, eCommerce, and mobile platforms. My focus is on delivering innovative, data-driven solutions that drive business growth and enhance customer experience. I have a proven track record of leading cross-functional teams, executing experimentation frameworks, and aligning product vision with user insights.

At Restaurant Brands International, I defined and executed the digital guest experience roadmap. My ability to analyze user data and conduct discovery interviews has led to significant improvements in mobile ordering conversion and user experience.

Previously, as a Senior Business Analyst at Paper Street Media, I partnered with various teams to launch a Freemium subscription model, expanding our customer acquisition funnel by over 20%. My strategic recommendations and data-driven approach have consistently optimized product performance and revenue growth.

Experience

Work history, roles, and key accomplishments

Current

Product Manager - Guest Experience

Current

Restaurant Brands International, Inc.

Jan 2025 - Present (6 months)

Defined and executed the digital guest experience roadmap across mobile ordering platform and Post-purchase flows, prioritizing initiatives aligned to OKRs and driving a 3% CSAT increase within 6 months. Piloted a reengineered order injection system across 100+ stores, combining front-end UI improvements with back-end automation to reduce speed-of-service times by 12 seconds.

Roadmapping OKRs CSAT UI UX Automation System Integration Guest Service Digital Strategy Product Management Stakeholder Management

Product Manager - Mobile Ordering

Restaurant Brands International, Inc.

Jan 2023 - Dec 2024 (1 year 11 months)

Increased mobile ordering conversion by 16% year-over-year by leading funnel optimizations and executing A/B tests across authentication, discovery, and checkout flows to inform roadmap decisions. Researched market opportunity and launched an authentication feature, adopted by 85% of new and 65% of existing users, significantly reducing login friction and improving signup success rates.

A B Testing Funnel Optimization Authentication Market Research User Experience Agile Methodologies Product Development Data Analysis Conversion Rate Optimization

Sr. Business Analyst - Digital

Paper Street Media

Jan 2019 - Dec 2022 (3 years 11 months)

Partnered with Product, Design, and Engineering teams to build and launch a Freemium subscription model, expanding the customer acquisition funnel by over 20% and scaling the platform to 200K active users. Defined pricing strategy for premium subscription tier using behavior and retention analysis, leading to A/B tests that increased premium revenue by 120%.

Customer Acquisition Pricing Strategy A B Testing Business Intelligence Data Analysis Affiliate Marketing Product Led Growth

Education

Degrees, certifications, and relevant coursework

Florida International University

Bachelor of Business Administration, Finance

Completed a Bachelor of Business Administration with a focus on Finance. Gained foundational knowledge in financial principles, market analysis, and business operations relevant to various industries.