arka bhattacharya

Generated 25-30% of total company sales through consultative Ayurvedic wellness consultations, averaging ₹1,50,000 in monthly personal sales. Managed full customer lifecycle including CRM records, order processing, and post-sale support.

Designed and delivered short-term rural hospitality development projects in partnership with the Association for Conservation of Tourism. Engaged by Chandon India (Moët Hennessy) for a 4-month hospitality staff training program across multiple cities.

Led a 12-member regional team on a medical device feedback project, collecting patient usage data for an ophthalmic device. Achieved 52% patient participation in the East zone, the highest across all regions, and drove the highest device adoption rate in the North zone.

Closed 3-4 new B2B deals for used cooking oil procurement with restaurants and food processors. Negotiated procurement pricing and terms to overcome client hesitancy and coordinated end-to-end collection logistics.

Supported commercial activities for a virtual CFO and advisory firm, gaining direct exposure to international business development practices.

Full-time MBA focused on hospitality and international business management.

Managed tour, hotel and transport bookings; handled customer enquiries by phone, email and in person for domestic and international travelers.

Assisted in managing a 20,000-bottle wine cellar and supported Michelin-level hospitality operations and cellar logistics.

Conducted wine tastings and wine education sessions for trade and consumer audiences. Partnered with sales and marketing teams to improve brand visibility across trade channels.

Advised customers on wine selection and food pairing, delivering consultative retail service.

Full-time MBA focused on hospitality and international business management.

Bachelor of Commerce degree from the University of Calcutta.