Kamakshi Mittal
@kamakshimittal
Customer Success and Business Development professional turning CRM and Power BI data into retention-focused decisions.
IndiaWhat I'm looking for
I’ve handled customer engagement through business development at Herbifer Healthcare Pvt Ltd in Noida, where I grew client engagement by 25% through daily follow-ups, and improved conversion by 15% by matching customer needs to the right solution.
Alongside customer issue resolution, I’ve built dashboards and reporting in Excel and CRM tools to lift satisfaction and reporting accuracy. I also work on Customer Success projects like an n8n automation using Google Gemini and a Power BI churn/health dashboard with DAX measures.
Experience
Work history, roles, and key accomplishments
Marketing Intern
Outlook Publishing India Pvt. Ltd.
Apr 2025 - Jun 2025 (2 months)
Closed 10+ paid subscriptions weekly by personally reaching out to 5-6 new prospects daily, exceeding weekly subscription targets by up to 7%. Identified growth opportunities by benchmarking competitor subscription and pricing strategies.
Business Development Associate
Herbifer Healthcare Pvt Ltd
Jun 2022 - Jul 2023 (1 year 1 month)
Grew client engagement 25% across 30+ daily customer interactions through regular follow ups and account management. Improved conversion rates 15% by diagnosing customer needs and matching them to the right solution.
Industrial Exposure Training
Hotel Hyatt Andaz
Jun 2019 - Oct 2019 (4 months)
Handled 25-30 guest interactions per shift, improving guest retention 12% through fast, calm issue resolution. Increased upselling 5% by personalising interactions based on guest preferences and stay history.
Education
Degrees, certifications, and relevant coursework
FORE School of Management
Post Graduate Diploma in Management, Marketing & Finance
2024 -
Grade: 7.06 GPA
Pursuing PGDM in Marketing & Finance with a current GPA of 7.06.
Chandigarh Institute of Hotel Management and Catering Technology
Bachelor of Science, Hotel Management
2018 - 2022
Grade: 73%
Completed B.Sc. in Hotel Management with 73%.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Portfolio
github.com/KamakshiM-29Job categories
Skills
Interested in hiring Kamakshi?
You can contact Kamakshi and 90k+ other talented remote workers on Himalayas.
Message KamakshiGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
