Akshat Goyal

- Conducted and led multiple client meetings, engaging stakeholders to understand requirements, address queries and communicate service capabilities, operating processes and value propositions.

- Coordinated with 4+ internal departments, including Operations, Pest Control and Finance, to consolidate client requirements, service quantities and pricing for proposals and client presentations.

- Supported a ~30-day service mobilization and transition at ISB, covering 2 dining facilities serving a campus of ~1,000 students plus staff and an operating workforce of ~30–40 employees.

- Monitored service readiness during the ISB launch, ensuring role clarity, service standards, uniform compliance and adherence to operational SOPs.

- Gathered student and staff feedback during service operations and surfaced recurring pricing concerns, contributing to subsequent service and pricing adjustments.

- Managed multiple concurrent client and operational requirements across education, healthcare and workplace accounts.

- Supported prospective-client engagements with organizations including Yamaha, Shiv Nadar University and Hollister Medical, gaining exposure to consultative client discussions and diverse business requirements.

- Researched 15+ prospective accounts and identified 30+ key stakeholders by designation, contact details and operating region to support targeted client engagement and business development activities.