Open to opportunities

arjun sugathan

@arjunsugathan

Message

Consultative sales professional driving revenue growth through client-centric solutions and relationship building.

India

Message

What I'm looking for

I seek a client-focused sales or account role at a growth-oriented company where I can drive revenue, mentor teams, and work with emerging technologies like AI and data skills.

I am a consultative sales professional with broad experience across learning platforms, account management, and customer support, focused on understanding client needs and delivering tailored solutions that drive long-term business success. I have a proven track record of revenue generation—contributing $500,000 at Great Learning, $100,000 at Simplilearn, and INR 4.5 million at Myschoolpage—while consistently exceeding targets and improving customer retention.

I leverage market insights and future-skills expertise in AI, Machine Learning, and Data Science to motivate clients and create value-driven recommendations. Comfortable leading small teams and training new hires, I combine CRM proficiency, high-resolution customer service, and strong negotiation skills to resolve issues quickly and build lasting client relationships.

Experience

Work history, roles, and key accomplishments

Sr. Learning Consultant

Great Learning

Guided over 200 professionals in program selection, contributing $500,000 to team revenue over 18 months by leveraging expertise in AI, Machine Learning, and Data Science and consistently meeting sales targets with tailored consultative strategies.

Consultative Sales & Customer Success Revenue Generation Lead Qualification Upselling CRM

Inside Sales Specialist

Myschoolpage

Managed 40,000 leads across Asia and the Middle East, generating INR 4.5M in revenue over 18 months with 150+ sales and a 95% conversion rate while conducting 100+ demos and training new hires.

Lead Management Cold Calling Revenue Growth CRM

Academic Writer

Smartwisetech

Produced 800–1,000 words daily for UK university students, leading a team of 5–8 to deliver plagiarism-free dissertations and research papers on deadline with 100% accuracy using academic sources.

Academic & Research Technical Writing Team Leadership Google Scholar ResearchGate Quality Assurance

Inside Sales Specialist

Simplilearn

Managed over 1,000 client accounts and reactivated dormant customers generating $100,000 in revenue over two years, exceeding 90% of quarterly targets through Salesforce-driven account management and retention efforts.

Account Management Salesforce CRM Customer Retention Upselling Sales Targets Market Analysis Grievance Resolution

Receivable Management Agent

Iqor

Managed 100,000+ US customer accounts resolving past-due bills over 15 months with a 96%+ resolution score and 90%+ CSAT by employing effective payment recovery strategies and strong customer service.

Billing Recovery Customer Service CRM Account Reconciliation Negotiation

Customer Support Associate

FIS Global

Resolved 90% of Amex prepaid/gift card issues at first contact, exceeding corporate targets while handling POS/payment gateway problems, card inquiries, and cross-selling card products to improve customer outcomes.

Customer Support Payment Processing Cross Selling POS Troubleshooting CRM