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Araceli Vanessa Caballero Paredes

@aracelivanessa

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Customer Experience & Operations specialist delivering client-focused support and remote collaboration.

Argentina

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What I'm looking for

I’m looking for a remote customer experience, customer support, or operations-focused role where I can combine client communication, problem-solving, travel coordination, and remote collaboration skills while contributing to organized and service-oriented teams.

I’m a multilingual customer experience and operations professional with experience coordinating travel requests, resolving client issues, and supporting fast-paced workflows. I work confidently across domestic and international clients, using digital channels and remote platforms to keep service accurate and on time.

In my most recent role as a “Customer Experience & Operations Specialist,” I provide customer support and operational assistance while coordinating personalized itineraries based on client preferences and travel needs. I maintain clear written communication, manage multiple tasks simultaneously, and uphold service quality with attention to detail.

Previously, I supported clients at “Signature Tours” and “Planet Baires,” assisting with reservations, travel coordination, scheduling, and administrative coordination. I’m known for organized, detail-oriented communication and for solving problems while adapting to changing priorities and guidelines.

I also bring language expertise from freelancing and training: as an “English Tutor (Freelance)” I deliver structured virtual lessons, prepare digital activities, and support students in grammar, vocabulary, speaking, listening, and written communication. My translation internship strengthened my precision through written content review, language adaptation, and multilingual analytical skills.

Experience

Work history, roles, and key accomplishments

Current

English Tutor

Current

Freelance

Oct 2025 - Present (8 months)

Deliver personalized English lessons for students with different proficiency levels and learning goals, focusing on grammar, vocabulary, speaking, listening, and written communication. Design engaging virtual learning materials and adapt lesson plans to individual student needs while maintaining structured and consistent instruction in online environments.

English tutoring Lesson planning Virtual Instruction Vocabulary & Speaking Practice Written Communication Student Assessment Slack Gemini Claude Calendly

Customer Experience Specialist

Quarum Experience

Feb 2025 - May 2026 (1 year 3 months)

Provide customer support and operational assistance in fast-paced environments, coordinating personalized travel itineraries and managing multiple client requests simultaneously. Resolve customer issues through clear written communication, service-oriented problem solving, and organized multitasking for domestic and international clients.

Customer Support Operations Coordination itinerary planning Client Communication Remote Collaboration Administrative Coordination Multitasking Attention To Detail Service quality OpenAI Black Box Testing Trello Slack Claude CRM Google Workspace

Translation Intern

IES Lenguas Vivas

May 2024 - May 2025 (1 year)

Support translation and language-related projects by reviewing written content for accuracy, grammar, and linguistic consistency in English and Spanish. Assist with language adaptation, proofreading, and quality control tasks while following structured academic and communication standards.

Content Review Translation Accuracy Written Communication Attention To Detail Translation Services Translation Memories Literature Screening Literature Trello

Travel & Customer Support Assistant

Signature Tours

Sep 2024 - Feb 2025 (5 months)

Assist clients with travel coordination, reservations, and customer support through organized communication and solution-focused assistance. Support operational and administrative tasks in fast-paced service environments while maintaining accuracy, responsiveness, and positive client experiences.

Travel Coordination Customer Support Reservations Management Client Communication Administrative Support Problem Solving Scheduling Remote Support Attention To Detail Service Operations Multitasking Microsoft Office Google Workspace OpenAI

Customer Support & Travel Coordinator

Planet Baires

Nov 2023 - Feb 2024 (3 months)

Handle customer requests related to reservations and travel coordination while managing scheduling, administrative support, and client communication. Provide organized and service-oriented assistance with strong attention to detail, problem solving, and multitasking in fast-paced environments.

Customer Support Travel Coordination Reservations Management Scheduling Administrative Coordination Client Communication Problem Solving Accuracy & Organization Service Operations Multilingual Support Trello Google Workspace Zoom CRM Systems

Education

Degrees, certifications, and relevant coursework

Instituto de Enseñanza Superior en Lenguas Vivas (IESLV)

English Literary & Technical-Scientific Translation, Translation

2021 - 2025

Grade: 4.7

Activities and societies: English Literary and Technical-Scientific Translation degree focused on written communication, multilingual content adaptation, proofreading, and translation in English and Spanish. Qualified to work with literary, technical, scientific, and corporate documentation in industries such as publishing, healthcare, business, technology, and energy.

Completed a program in English Literary & Technical-Scientific Translation at IESLV, focusing on English and Spanish language accuracy and translation-related work.