Apple Joy Fuentes

I am a motivated individual with a strong background in customer service and social media analysis. My experience includes working as a Social Media Analyst at Cognizant Technology Solutions, where I effectively responded to user queries and resolved issues related to social media platforms. I pride myself on my ability to communicate clearly and adapt to various situations, ensuring a positive experience for users.

In addition to my social media expertise, I have worked as a Customer Service Representative at Arvato Bertelsmann Corporation, where I assisted sellers with inquiries about Amazon. My role involved managing live chat and voice communications, demonstrating my ability to handle multiple tasks efficiently. I also had an experience as a Data Annotator at MCRI Global Corp., Where I describe some images I see in the tasks where making and type it into words and there is a certain time limit for every task. Aside from that, I also have and experience as a Data Specialist at Woflow, Inc. where we categorize some items including beverages such as alcohol, juice, water etc. using an excel sheet at making sure to do our job with quality not just quantity. To deliver a better job to our clients. I am eager to leverage my skills in a challenging position that allows me to grow and contribute to a dynamic team.