Apple Joy FuentesAF
Open to opportunities

Apple Joy Fuentes

@applejoyfuentes

Dedicated professional with experience in customer service and social media.

Philippines
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What I'm looking for

I am looking for a role that values teamwork and offers opportunities for growth.

I am a motivated individual with a strong background in customer service and social media analysis. My experience includes working as a Social Media Analyst at Cognizant Technology Solutions, where I effectively responded to user queries and resolved issues related to social media platforms. I pride myself on my ability to communicate clearly and adapt to various situations, ensuring a positive experience for users.

In addition to my social media expertise, I have worked as a Customer Service Representative at Arvato Bertelsmann Corporation, where I assisted sellers with inquiries about Amazon. My role involved managing live chat and voice communications, demonstrating my ability to handle multiple tasks efficiently. I also had an experience as a Data Annotator at MCRI Global Corp., Where I describe some images I see in the tasks where making and type it into words and there is a certain time limit for every task. Aside from that, I also have and experience as a Data Specialist at Woflow, Inc. where we categorize some items including beverages such as alcohol, juice, water etc. using an excel sheet at making sure to do our job with quality not just quantity. To deliver a better job to our clients. I am eager to leverage my skills in a challenging position that allows me to grow and contribute to a dynamic team.

Experience

Work history, roles, and key accomplishments

MC

Freelance Image Annotator

MCRI Global Corporation

Feb 2023 - Feb 2024 (11 months)

Performed image annotation and processing, specifically labeling images with relevant labels such as object names, attributes, and categories. Ensured accurate and detailed annotation for various projects.

MI

Toll Teller

Manila Toll Expressway Systems Inc.

Jul 2014 - Dec 2014 (5 months)

Collected toll fees and distributed transit cards to motorists, assisting with 'INVALID TAG' and E-Pass issues. Managed shift reports, tallied collected fees and cards, and ensured system accuracy.

Education

Degrees, certifications, and relevant coursework

CI

Computer Site Institute, Inc.

Programming NC-IV, Programming

Completed a comprehensive program focusing on programming concepts and applications. Gained practical skills in various programming languages and software development methodologies.

Tech stack

Software and tools used professionally

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Apple Joy Fuentes - Freelance Image Annotator - MCRI Global Corporation | Himalayas