Aparajita Roy

I am a proactive and detail-oriented professional with extensive experience in customer-facing roles and operational coordination. My background includes managing funding and inspection processes at Granite Risk Management, where I ensured compliance and improved operational efficiency through effective communication with stakeholders. I possess a customer-first mindset and have a proven ability to adapt to diverse work environments, including those aligned with US time zones.

In my role as an Interview Guidance Expert at Nxtwave Disruptive Technologies, I analyzed candidate workflows and designed customized training programs to enhance performance. My collaborative approach with product, placement, and operations teams has consistently improved candidate experiences. Additionally, I have developed and delivered training programs as a Communication Skill Trainer, focusing on enhancing interpersonal skills and addressing workflow challenges.

With a strong foundation in communication and a knack for strategic problem-solving, I am passionate about driving operational excellence and ensuring product success. My educational background, including a Master's in English Literature and a Bachelor's in Commerce, complements my professional experiences, allowing me to bridge gaps between customer needs and solutions effectively.