ACAgnihotri Chatterjee
@agnihotrichatterjee
Experienced communication and operations specialist with a focus on client success.
IndiaWhat I'm looking for
With over three years of experience as a communication and operations specialist, I have honed my skills in managing client relationships and ensuring smooth project execution. My role at PricewaterhouseCoopers has allowed me to serve as the primary contact between clients and internal teams, where I excel in defining project specifications and enhancing operational efficiency.
Previously, I worked as an Account Coordinator at Deluxe Entertainment, where I was responsible for managing project channels and collaborating on daily reports using Tableau. My experience at Byjus as an Issue Resolution Specialist further strengthened my client management skills, focusing on customer retention and data reporting. I am passionate about leveraging my expertise to drive successful outcomes for clients and organizations alike.
Experience
Work history, roles, and key accomplishments
Operations Specialist
PricewaterhouseCoopers
Aug 2023 - Present (1 year 10 months)
As an Operations Specialist, I serve as the primary contact for clients and stakeholders, ensuring clear communication and alignment with project specifications. I design and deploy new processes to enhance operational efficiency and address routine problems with effective solutions.
Account Coordinator
Deluxe Entertainment Pvt. Ltd.
Sep 2022 - Jul 2023 (10 months)
Managed accounts for VIZ Media, serving as the primary contact for all project channels. Collaborated on daily reports using Tableau and managed tickets through JIRA to ensure project success.
Client Management Specialist
Byjus
Sep 2021 - Sep 2022 (1 year)
Handled client issues and maintained data reports in Salesforce. Focused on customer retention management and quality checking to ensure client satisfaction.
Education
Degrees, certifications, and relevant coursework
UCUniversity of Calcutta
Bachelor's in Journalism and Mass Communication, Journalism and Mass Communication
2014 - 2017
Completed a Bachelor's degree in Journalism and Mass Communication, focusing on media practices, communication strategies, and content creation.
Sarada Mission
Higher Secondary, General Studies
2010 - 2012
Completed Higher Secondary education with a focus on general studies, preparing for further education in the field of communication.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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