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Anthony Fry

@anthonyfry

Customer-focused service professional with expertise in optical and hospitality support.

United States
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What I'm looking for

I am seeking a customer-focused role where I can apply optical, hospitality, and technical support skills, grow into leadership, and contribute to a service-oriented team.

I am a customer-focused professional with over a decade of experience across customer service, hospitality, optical services, and technical support. I consistently resolve issues efficiently, build lasting client relationships, meet and exceed sales and exam goals, and adapt quickly to new tools and processes.

My background includes hands-on optical work (pre-exam procedures, dispensing, frame selection), front-desk and night-audit responsibilities in hotel environments, and distribution/technical support roles where I handled inventory, shipments, and point-of-sale/IT assistance. I bring strong communication, leadership, and a commitment to team success.

Experience

Work history, roles, and key accomplishments

BP

Front Desk / Night Auditor

Best Western Plus

Jan 2022 - Jun 2022 (5 months)

Handled guest check-in/out, resolved customer issues, performed night audit tasks and reconciled transactions to ensure daily financial accuracy.

HP

Gallery Host / Night Auditor

Hyatt Place

Mar 2019 - Jan 2022 (2 years 10 months)

Managed front desk and food/beverage services, delivered exceptional guest experiences, and conducted nightly financial audits and reporting.

FC

Receiving / IT Support Specialist

Family Dollar Distribution Center

Jun 2015 - Jun 2017 (2 years)

Verified incoming shipments, processed damages, managed team communications, prioritized inventory, and provided IT support and invoice reconciliation.

Education

Degrees, certifications, and relevant coursework

IS

Independence High School

High School Diploma, High School Diploma

Completed High School Diploma at Independence High School in Charlotte, NC.

Tech stack

Software and tools used professionally

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Anthony Fry - Optical Technician - Stanton Optical | Himalayas