Corina Hidalgo

Managed daily optical operations, including customer service, sales, staff scheduling, and inventory management. Led and trained a team of opticians, analyzed patient needs to recommend eyewear solutions, and processed insurance claims. Assisted with front desk duties, maintained customer records, and handled payments.

Conducted vision screenings and coordinated with labs and suppliers for custom eyewear orders. Adjusted, repaired, cut, and edged lenses, ensuring optimal fit and vision for customers. Assisted customers with eyewear selection, processed payments, and handled insurance claims.

Managed a high volume of inbound calls, providing quality service and explaining account details, services, and plans. Negotiated solutions for past due accounts and researched billing inquiries, making necessary adjustments. Assisted customers with equipment orders, device navigation, and technical troubleshooting.

Managed a high volume of calls and inquiries, scheduling appointments for routine and complex radiology examinations across multiple facilities. Gathered accurate patient information, verified insurance eligibility, and provided detailed test preparation instructions. Pre-registered patients efficiently before their appointment dates.

Assisted physicians during examinations and minor surgeries, including setting up equipment, administering injections, and changing dressings. Performed X-rays and made casts, while also operating medical equipment like autoclaves. Educated patients on medication and self-care, managed medical supply inventory, and scheduled appointments.

Activities and societies: Honors Society

Completed a Certificate of Completion program. Focused on training to become a pharmacy technician.

Completed a Certificate of Completion program. Focused on training to become a medical assistant.

Obtained a high school diploma. Completed general studies coursework.