Ramon Contreras

I am a dedicated customer service professional with a strong commitment to delivering quality service and unparalleled support to a diverse customer base. My experience spans various roles, including Receptionist, Technician, and Optician at St Rose Eye Care, where I efficiently manage patient needs while multitasking in a fast-paced environment. I pride myself on maintaining professional relationships that drive business results and enhance customer satisfaction.

Previously, I served as an Ophthalmic Office Administrator at Wellish Vision Institute, where I performed comprehensive ophthalmic histories and provided preliminary exams. My ability to actively listen and address patient concerns has been instrumental in ensuring a positive experience. I also contributed to improving business systems and procedures, demonstrating my proactive approach to enhancing operational efficiency.