sammealet pineda

I am a customer-focused retail and service professional with experience in optical retail, hospitality, and pawnshop operations. I communicate clearly with customers, manage transactions, and provide education about products and services.

At America Best I help patients choose and fit eyeglasses, handle insurance details, measure pupillary distance, and explain progressive lens lines to ensure proper eyewear selection. In hospitality I greeted guests, managed reservations, and provided accurate wait-time information.

As a pawnbroker I assessed and appraised items, managed loan transactions, handled inventory, and performed opening and closing duties while delivering consistent customer service. I work well in ambiguous situations and thrive in team environments where responsibility and attention to detail matter.

I am motivated to continue growing in customer-facing roles where I can apply my interpersonal skills, transaction management experience, and focus on delivering accurate, helpful service.