Bailee MeadeBM
Open to opportunities

Bailee Meade

@baileemeade

Dedicated customer service professional with strong communication skills.

United States

What I'm looking for

I am looking for a role that values empathy and customer engagement, offering opportunities for growth.

I am a dedicated customer service professional with experience in various roles, including cashier, receptionist, and optician. My journey began at Walmart, where I honed my skills in customer engagement and sales, ensuring that every customer left with a positive impression. I take pride in my ability to build lasting relationships with customers, which has consistently led to increased sales and customer satisfaction.

Currently, I am pursuing a Bachelor's degree in Business Administration and Human Services while working as a Behavioral Health Receptionist. This role has deepened my understanding of empathy and compassion, especially when assisting patients dealing with mental health challenges. I am proficient in electronic health records and scheduling software, which allows me to efficiently manage patient check-ins and address any concerns that arise.

Throughout my career, I have received several certifications, including Adult Peer Support and Google Analytics 4, which reflect my commitment to continuous learning and professional development. I am excited to leverage my skills and experience in a new role that allows me to make a meaningful impact.

Experience

Work history, roles, and key accomplishments

TH
Current

Behavioral Health Receptionist/APSS

Trinity Family Health

Jan 2025 - Present (5 months)

Provided compassionate support to patients with mental illnesses, proficient in EHR and scheduling software, managed patient check-ins and check-outs, and addressed scheduling conflicts.

2L

Optician

20/20 Eyecare of London

Jan 2024 - Feb 2024 (1 month)

Received prescriptions, measured customers' eyes, assisted in choosing eyewear, created work orders, adjusted and repaired eyewear, and educated customers on eyewear care.

BV

Receptionist

Bluegrass Family Vision

Jun 2023 - Jul 2023 (1 month)

Maintained a clean workspace, performed professional phone etiquette, checked in and out multiple patients, handled transactions accurately, and built trusting relationships with patients.

WA

Cashier/Sales Associate

Walmart

Apr 2021 - Feb 2023 (1 year 10 months)

Provided first impressions to welcome customers, answered inquiries about products, and engaged effectively to build lasting relationships. Increased sales through product advice and maintained high customer service standards.

Education

Degrees, certifications, and relevant coursework

University of the Cumberlands logoUC

University of the Cumberlands

Bachelor's program, Human Services

2023 -

Georgetown College logoGC

Georgetown College

Bachelor's program, Business Administration

2022 - 2023

Tech stack

Software and tools used professionally

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Bailee Meade - Behavioral Health Receptionist/APSS - Trinity Family Health | Himalayas