Bailee Meade
@baileemeade
Dedicated customer service professional with strong communication skills.
What I'm looking for
I am a dedicated customer service professional with experience in various roles, including cashier, receptionist, and optician. My journey began at Walmart, where I honed my skills in customer engagement and sales, ensuring that every customer left with a positive impression. I take pride in my ability to build lasting relationships with customers, which has consistently led to increased sales and customer satisfaction.
Currently, I am pursuing a Bachelor's degree in Business Administration and Human Services while working as a Behavioral Health Receptionist. This role has deepened my understanding of empathy and compassion, especially when assisting patients dealing with mental health challenges. I am proficient in electronic health records and scheduling software, which allows me to efficiently manage patient check-ins and address any concerns that arise.
Throughout my career, I have received several certifications, including Adult Peer Support and Google Analytics 4, which reflect my commitment to continuous learning and professional development. I am excited to leverage my skills and experience in a new role that allows me to make a meaningful impact.
Experience
Work history, roles, and key accomplishments
Behavioral Health Receptionist/APSS
Trinity Family Health
Jan 2025 - Present (5 months)
Provided compassionate support to patients with mental illnesses, proficient in EHR and scheduling software, managed patient check-ins and check-outs, and addressed scheduling conflicts.
Optician
20/20 Eyecare of London
Jan 2024 - Feb 2024 (1 month)
Received prescriptions, measured customers' eyes, assisted in choosing eyewear, created work orders, adjusted and repaired eyewear, and educated customers on eyewear care.
Receptionist
Bluegrass Family Vision
Jun 2023 - Jul 2023 (1 month)
Maintained a clean workspace, performed professional phone etiquette, checked in and out multiple patients, handled transactions accurately, and built trusting relationships with patients.
Cashier/Sales Associate
Walmart
Apr 2021 - Feb 2023 (1 year 10 months)
Provided first impressions to welcome customers, answered inquiries about products, and engaged effectively to build lasting relationships. Increased sales through product advice and maintained high customer service standards.
Education
Degrees, certifications, and relevant coursework
University of the Cumberlands
Bachelor's program, Human Services
2023 -
Georgetown College
Bachelor's program, Business Administration
2022 - 2023
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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