Caterina Sher
@caterinasher
I deliver attentive customer service across retail, fulfillment, and optical care.
United StatesWhat I'm looking for
I've supported patients at Colorado Eye Institute and Executive Park Eyecare by listening to their needs, following doctor recommendations, recommending upgrades, and helping select eyeglasses suited to their face and prescription.
As an optician, I've read prescriptions, taken accurate measurements, placed orders, adjusted eyewear fit, filed vision insurance claims, and taught insertion and removal classes for soft and hard lenses.
Across Target, Lowe's, McDonald's, and optical retail, I've built seven-plus years of customer service experience in fast-paced environments. I've trained and coached team members, resolved concerns promptly, managed shifting priorities, and contributed to organized, safe customer experiences.
Experience
Work history, roles, and key accomplishments
Optician
Executive Park Eyecare
Sep 2025 - Present (1 year)
Listened to patients' concerns and needs to recommend upgrades. Paid attention to doctor recommendations.
Optician
Colorado Eye Institute
May 2025 - Sep 2025 (4 months)
Helped patients pick eyeglasses that would best suit their face and prescription. Read prescriptions accurately to recommend certain upgrades.
Maintained a clean and organized work area, restocked shelves, and followed safety protocols. Resolved customer concerns professionally and promptly.
Educated patients on proper use of contacts and eyeglasses. Filed claims with vision insurance companies to gather payments.
Coached team members in tasks necessary to complete the job. Built strong relationships with customers through positive attitude and attentive response.
Contributed to team success by completing work quickly and efficiently. Learned all required tasks quickly to maximize performance.
Crew Member
McDonald's
Oct 2018 - May 2020 (1 year 7 months)
Worked front counter, drive-thru, and other areas. Provided excellent customer service by greeting customers and understanding their needs.
Education
Degrees, certifications, and relevant coursework
Mesa Ridge High School
High School Diploma, General Studies
2016 - 2020
Earned a High School Diploma from Mesa Ridge High School in Fountain, Colorado.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Interested in hiring Caterina?
You can contact Caterina and 90k+ other talented remote workers on Himalayas.
Message CaterinaGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
