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Anmol dari

@anmoldari

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Back Office Assistant who turns accurate data management into faster, error-free administrative support.

India

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What I'm looking for

I’m looking for a role where I can use my back-office accuracy, filing systems, and client-handling experience to keep operations running smoothly and improve data quality, with room to learn and grow.

I’m a dynamic, detail-oriented Back Office Assistant with a strong foundation in data management and administrative support. I compile, verify, and sort information by priority to prepare accurate source data for entry, while staying calm and effective in fast-moving environments.

In my travel and visa support work, I handled high volumes with measurable results—maintaining a 96% accuracy rate while managing 40+ client requests daily. I also organized and managed documents end-to-end, creating and maintaining an accurate, well-structured filing system.

I bring proven multitasking and problem-solving strengths, from exceeding customer service targets (15+ calls per hour, 20% over target) to achieving a 95% customer satisfaction rating. I enjoy improving processes, adapting quickly to new requirements, and supporting teams with reliable office and administrative execution.

Experience

Work history, roles, and key accomplishments

Travel Advisor

Golden Spade Holidays

Sep 2020 - Mar 2021 (6 months)

Executed seamless booking processes for flights, accommodations, and activities, maintaining a 96% accuracy rate while handling 40+ client requests daily. Collaborated with senior agents to develop travel guides and recommendations that enhanced the agency’s knowledge base.

Travel Booking Customer Service Administrative Support Multitasking MS Office Attention To Detail

Visa Counsellor

Saviour Education Abroad

May 2019 - Sep 2020 (1 year 4 months)

Provided counseling and information to visa applicants on the visa application process. Organized, managed, and maintained an accurate, well-structured document filing system.

Applicant Counseling Document Management Record keeping Administrative Support MS Office Back Office Support

Tele Calling Executive

Swani Motors Services Private Limited

Nov 2017 - May 2019 (1 year 6 months)

Answered 15+ customer calls per hour, exceeding the target rate by 20%. Achieved a 95% customer satisfaction rating by using product knowledge to quickly rectify customer issues.

Customer Service Product Knowledge Customer Satisfaction Multitasking Administrative Support