Open to opportunities

Preeti Giri

@preetigiri

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Experienced administrative professional with a focus on customer service.

India

Message

What I'm looking for

I am seeking a challenging role in administration where I can leverage my problem-solving skills and contribute to a dynamic team.

I am an accomplished administrative professional with over five years of experience in back office operations and customer service. My journey began at Dream Place Tours and Travel as a Sales Executive and Tour Operator, where I honed my skills in client management and ticket booking. I then transitioned to Volga Air Technology, where I further developed my sales acumen and customer relationship management skills.

At Vindhyachal Academy, I took on the role of Back Office Executive and Promotional Executive, where I was responsible for maintaining customer accounts and ensuring smooth operations. My most recent position at Shree Vinayak Hospital as an Administration and TPA Coordinator allowed me to excel in financial record-keeping and administrative support. I am passionate about creating efficient systems and providing exceptional service to clients and colleagues alike.

Experience

Work history, roles, and key accomplishments

Administration and TPA Coordinator

Shree Vinayak Hospital

Jan 2020 - Present (5 years 7 months)

Maintained accurate financial records including invoices, payments, receipts and other transactions. Handled incoming calls from customers regarding inquiries or complaints, resolving issues promptly and professionally.

Customer Service Administrative Support Data Entry Inventory Management TPA Processes

Back Office and Promotional Executive

Vindhyachal Academy

Jan 2018 - Present (7 years 7 months)

Compiled and maintained records of customer accounts and invoices, and reviewed all incoming emails from customers, responding appropriately. Provided administrative support to the back office staff including filing, photocopying, faxing and data entry.

Administration Marketing Data Entry Document Management

Sales Executive

Volga AirTechnology

Jan 2017 - Present (8 years 7 months)

Monitored feedback from customers regarding product quality and suggested improvements accordingly. Cultivated relationships with existing customers to encourage repeat business and negotiated contracts with clients.

Sales Customer Relationship Management Contract Negotiation