Open to opportunities

Ankush Mahour

@ankushmahour

I lead financial services operations, governance, and analytics teams to improve delivery performance and decision-making.

India

Message

What I'm looking for

I'm looking to lead operations, delivery, or analytics functions where I can build high-performing teams, strengthen governance, automate reporting, and turn operational data into better leadership decisions.

I've led operations and analytics across Wipro's global financial services programs, governing 100+ initiatives and leading a 28-member delivery team to SLA-adherent, quality-governed outcomes. I reduced manual effort by 30% through automation and built structured governance, capacity planning, and escalation practices that replaced repeated firefighting with corrective action.

At PushpVasu, I direct business operations, vendor coordination, compliance, stakeholder engagement, and KPI-driven monitoring. I also delivered a Power BI executive dashboard across 120+ concurrent projects, enabling scenario modeling that projected a ~39% reduction in delivery delays.

Experience

Work history, roles, and key accomplishments

Current

Business Operations & Analytics Lead

Current

PushpVasu OPC Pvt. Ltd.

Jan 2025 - Present (1 year 7 months)

Direct end-to-end business operations, including vendor coordination, stakeholder engagement, compliance, and continuous improvement. Established operational KPIs and analytics-driven monitoring for real-time leadership visibility.

Operations Management Vendor coordination Stakeholder Engagement Compliance Continuous Improvement KPIs Analytics Power BI Tableau SQL Python Excel

Assistant Manager, Delivery & Operations

Wipro Ltd.

Jan 2022 - Jul 2024 (2 years 6 months)

Led a 28-member operations team delivering SLA-adherent, quality-governed output across 100+ initiatives for global financial services programs. Reduced manual effort by 30% through process automation and institutionalized an onshore-offshore 'one-team' operating model.

Team Leadership SLA Quality Management demand planning Capacity Planning Process Improvement Automation Executive Reporting Stakeholder Management Onshore Offshore Collaboration Coaching Talent Development Hiring Onboarding

Subject Matter Expert, Client Reporting & Governance Operations

Wipro Ltd.

Nov 2017 - Dec 2021 (4 years 1 month)

Delivered high-priority client requests end-to-end across complex workstreams, ensuring timely resolution and SLA adherence. Resolved complex escalations through root cause analysis and implemented workflow improvements to reduce rework.

Client Reporting Governance Stakeholder Management Escalation Management Root Cause Analysis Process Improvement Workflow Optimization Quality Control

Senior Executive, Fundamental Analysis

Wipro Ltd.

Apr 2011 - Oct 2017 (6 years 6 months)

Delivered detailed financial and operational analysis informing stakeholder reporting and business decisions. Sustained reporting accuracy and compliance across multiple deliverables and reporting cycles.

Financial Analysis Operational Analysis Reporting Compliance Documentation Process Improvement

Editor, German Language

Techbooks International Pvt. Ltd. (Aptara)

Mar 2009 - Mar 2011 (2 years)

Delivered quality-assured German-language publishing content, ensuring editorial consistency and on-time delivery. Strengthened cross-functional quality control and workflow efficiency.

Editing German Quality Control Publishing