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ANIR ID-NACEURAI
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ANIR ID-NACEUR

@aniridnaceur

Trilingual customer service professional with over 5 years of experience.

Canada
Message

What I'm looking for

I am looking for a role in a dynamic company that values customer satisfaction and teamwork, with opportunities for growth and development.

I am a dedicated and client-focused customer service professional with over 5 years of experience in team-based environments. My ability to communicate effectively in English, French, and Arabic allows me to connect with diverse customer bases, ensuring exceptional service and satisfaction. I pride myself on my punctuality, reliability, and strong work ethic, which have been key to my success in various roles.

Throughout my career, I have developed strong problem-solving skills, enabling me to address customer inquiries and complaints promptly and efficiently. My experience as a Customer Service Assistant at Astro Amusements and as a Quality Control Technician at Cibel in Morocco has equipped me with the skills to promote products, enhance customer loyalty, and maintain high levels of service quality. I am now eager to leverage my expertise in a dynamic company that values customer satisfaction and teamwork.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

TD

The Centre for Skills Development

Certificate, Workplace Language and Skills for Customer Service (WLT)

Currently undertaking an 8-week full-time course focusing on advanced customer communications, conflict resolution strategies, and dealing with a diverse customer base.

UU

Universiapolis University

Honours Degree, Food Sciences

Completed an Honours Degree in Food Sciences. This program provided a comprehensive understanding of food science principles and practices.

Tech stack

Software and tools used professionally

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ANIR ID-NACEUR - Customer Service Assistant - Astro Amusements | Himalayas