Open to opportunities

Kimona Campbell

@kimonacampbell

Message

Experienced customer service representative with a focus on satisfaction.

Canada

Message

What I'm looking for

I am looking for a role that values customer satisfaction and teamwork, offering opportunities for growth and development.

I’m always willing to try new things and learn new skills and gain new experiences

Experience

Work history, roles, and key accomplishments

Sales Associate

ABCO

Apr 2023 - Sep 2023 (5 months)

Delivered top-notch customer service and devised personalized product solutions, which accelerated sales output and raised customer satisfaction rates.

Customer Service Sales Strategy Product Knowledge Communication Teamwork Problem Solving Customer Satisfaction

Customer Service Representative

Best Buy

Oct 2023 - Feb 2023 (-1 years 4 months)

Handled customer inquiries and rectified parcel issues, boosting satisfaction levels and improving communication standards. Streamlined customer communication processes and provided empathetic support to enhance feedback and order processes.

Customer Service Communication Problem Solving Active Listening Teamwork Order Management Delivery Accuracy Inquiry Resolution

Front Desk Screener

Royal Rose

Jul 2020 - Jul 2021 (1 year)

Managed front desk operations, conducted health screenings, and welcomed guests, enhancing visitor experience and safety protocols. Maintained accurate guest records and provided compassionate assistance.

Communication Problem Solving

Babysitter

Private Contractor

Sep 2015 - Jun 2016 (9 months)

Ensured child safety and promoted healthy habits while maintaining school routines for consistency. Created a secure environment that reinforced child protection.

Communication Personal Care Healthy Habits Problem Solving